My first and only order was placed online. They messed up the timing on my order since the restaurant wasn't accepting online orders today yet the website didn't prompt the "impossible to order for today" and just generated the order to be ready for a week later... So I had to wait at the restaurant for my order and be issued a refund and then charged again... They messed up my order and I had to wait a second time. I was offered no bag (am I supposed to juggle the soup, sauces and plastic tray while walking on slippery sidewalks?) And then I had to ask for chopsticks. The sushi were fine but damn, the customer service is...
Read moreWhat a joke! So first we had to call because no poke bowls were available online. The location did not have the bowls yesterday and i guess forgot to make it available when they got them in or to lazy. I say to lazy because on the phone we asked what time are you open until and what time can i order until and was told 8 . We got there at 710 and was told we do not take orders anymore. We told the girl we called and she said we did not. What kind of fast food restaurant stops taking orders an hour before closing. That is lazyness and if your employees don’t do that post...
Read moreWe popped by on a whim, it was lunchtime and we were feeling peckish. We grabbed some pre-made makis from the fridge, and ordered a few nigiri to round out the meal. These were prepared on the spot as we waited.
Well!
The makis tasted like the rice had been made the day before - all cold and dry and mealy, and the salmon nigiri had four shards of plainly visible fish bones.
So yes, worst sushi...
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