Tim Hortons — Restaurant in Westville

Been going here a few days a week while I'm visiting a friend. They're usually okay one morning I got a cinnamon roll that was hard as a rock but today was where I got annoyed. I ordered a Bacon Belt on plain bagel with no cheese made sure it said that on the screen etc didn't realize till I got back to the house that I got a plain bagel with just an egg and bacon. No lettuce no tomato meanwhile I only asked for no cheese. The wait when I got there was also long "they thought I was already served" till they heard me say to the man being impatient behind me that I was still waiting however they all looked at me when I came in and no one moved to the counter lots of walking around talking to each other and I know mine wasn't the only ordered messed up as I watched a young boy go up saying he ordered sausage and egg and the girl at the counter said "yeah and" the young boy said he ended up getting bacon and egg. They weren't super nice to the poor young kid either. By the time I got to the house I wasn't about to walk back for lettuce and tomato. However I find that they need to up their game and check orders properly and...

Westville Tim hortons as gone to complete crap. They can't get anything right, order a double means 2 cream 2 sugar. They'll put milk instead of cream then fight with you and say it's right. Same with an ice cap they are making everything with milk and fighting with you over it. ( the colour between mill and cream makes a big difference when it's in coffee)

They sit around and talk to each other rather then doing their job. To make matters worse they are allowing other employees from different tim hortons behind the counter to sit around and chat why staring at customs and not attending to the order.

Since 2023 Tim hortons has turn into a big fat joke

Should have to go to 3 different Tim horton's to get a damn order remade Correctly.

Pictures show them standing around talking then disappear for 15 mins why our coffee sits at the window

Let's not forget we now have to watch how much cash we hand over cause they will not give it back unless you ask where's my chain and proceed to try and say...

It has got to be the worst Tim’s yet… they cost get an order correct, I got a hair that was cooked in the egg, it was disgusting and I asked for another breakfast sandwich to replace it, as we had to wait for the second one, we ordered two, paid for two and they tried to give us just one. We had drinks with it, but still, they should know the price didn’t match remotely correct, we repeated our order 5 times and they repeated it back, but it was still wrong. The second one was also made incorrectly with sausage instead of bacon, but my husband said it was fine, he’d eat it. I’ve learned to check orders before leaving, especially from this location. I don’t think I was given a correct order in the past year. I ordered coffee and got tea, ordered a double toasted bagel with cream cheese and it was barely toasted with butter and the wrong bagel. I don’t recommend this location to anyone! The Cowan St location, is a wee bit better,...