Dining at your establishment was the worst experience I've had in recent memory. It was my first time visiting, and I was unfamiliar with your ordering process. The cashier, a Filipina with big eye glasses and with wide forehead, was extremely rude from the moment I approached the counter. She gave me hostile looks throughout the transaction, making me feel like I was committing a crime by ordering and dining in.
It's disappointing that your training program would allow such behavior. This woman clearly has zero customer service skills. She was blatantly disrespectful and unwelcoming. It's obvious she received inadequate training. You need to either provide her with proper training on customer interaction or fire her. No customer should have to endure...
Read moreThe pizza that I ordered for delivery, the thin crust pizza was over cooked, meat were burnt, crust is hard to chew. I phoned the shop, manager was rude. She said "it was not like that when I was cutting it." Then I lost it. I said I am not after refund or new pizza. I am not lying either. We even tried to eat the half of it, I just want them to know so that they will not make the same mistake. But for them to deny it, is irritating. Even the first lady that answered the phone was like, thin crust pizza is like that (hard), I said no, this is not my first time to order thin crust pizza from pizza hut. It is usually not to this hard. Then she gave to the phone to to he manager. Worst service ever. If there is zero my...
Read more-5 star, placed an order for 3 large pizzas. Shortly after placing online order my phone is ringing nonstop from a Toronto number. After answering it’s Pizza Hut Yorkton and and they don’t have 3 large pan pizzas as that is what I ordered only 2 so they make 1 handcraft. I prefer pan as handcraft is thin crust so they say they give discount and I ask what my new total is they say $30. Delivery shows up and it’s the original total $52 I tell them that I was told $30 and they then say my new total is $38. They want to cancel the order on my doorstep as I ask to meet in the middle at $34. Also after opening box’s few slices have next to or no topping on it. very disappointed...
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