We have always had a great experience at this location and have never had an issue with the service until today. The server very obviously was annoyed and couldn't care less about what she was doing. She was rude and and kept repeating the same questions. She literally just threw ingredients all over the sub that was not cut properly (please see photo) Our subs were cold even though we requested that they be extra toasted. She did not bag our food and threw several napkins on top of our subs in total disarray When I called to ask for a name so that I could talk to a manager about perhaps providing further training the person on the phone refused to answer any questions and would not provide a time when I could call back to speak to a manager. The host Order number K34F27ZVCFJ84V62. For the amount of money we have to pay for a sub I don't think that its unreasonable to expect...
Read moreThis was the worst experience ever. I usually go to the other one by the mall. My boyfriend order me a steak rice bowl and he knows what I like in mine. He comes back to me. It had spinach which I don’t like and banana peppers which I’m allergic my boyfriend didn’t notice they put in and I almost didn’t see them as I stirred my bowl. The spinach I was just going to pick out but with the banana peppers I couldn’t eat the food. We went back and the excuse was that just what we always put in them.i asked if he asked for these to be in here and they said no but we just do it that way. I have never had a subway put veggies just because in anything. You can’t add whatever you want to people food. This is my go to at any subway not once has anyone done this. This is dangerous in the food industry I could have died had I...
Read moreAfter our meal, I inquired about carbs in the 6" whole wheat sub bun. (I could not find the "Turkey Ranch" sub in the Subway nutrition list that I downloaded to my cell some time ago.) The sole employee there was friendly and very helpful. He looked it up on his cell then told me and also showed me that it has 34 carbohydrates. We were the only customers in the business at that time. I always order my sub on whole wheat because I have Type 1 diabetes. My blood sugar rises more quickly if I have anything made solely with white flour, whether bread,...
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