Xianggong — Restaurant in Hangzhou City

We were refused service and told to try KFC. We trekked across town to eat at this restaurant because it was highly recommended as an excellent example of local cuisine. We were seated and given menus. When we attempted to order, we were told the kitchen was “broken” and they could only serve us fried rice. If we wanted more, we were told the nearest best option was KFC. The guests at the next table had several dishes, none of which was fried rice. We asked the concierge if the restaurant was having issues, explaining to him what we were told, and he said no, there shouldn’t have been any problem. We agree. There shouldn’t have been...

Typical dine and wine experience at Shangri-La hotel.

The service is average.

It is located on 3rd floor...