Whizbo Kids Cafe — Restaurant in Sha Tin District

Today's experience was emotionally painful for parents of a child with a physical disability. One of my children has a urinary stoma (urostomy). While it happens extremely seldomly, today it started leaking while my child was playing in the ball pool. The child has no fault or control in these situations. While this is unfortunate for both my child, other children and the venue, the way the café chose to handle it was not good at all. They could have chosen to clean the local balls in the tiny affected area, or the could even have chosen to close the whole ball pool. Instead, they chose to close THE WHOLE CAFÉ, told ALL families to leave the venue, and demanded a HKD 1,000 cleaning fee. This is utterly ridiculous, not to mention discriminatory against a child with a medical condition and physical disability. We tried to reason with them, but they did all this in front of our child, and because I did not want to cause a scene in front of my child, I accepted to pay after some discussion.

I want to make clear that this is absolutely not OK, neither the fee nor the way they chose to handle this without any discretion at all.

In addition, they claimed that they have to "hire a cleaning company to clean until after midnight", which is why they had to charge a cleaning fee. Does this mean they never clean the children's play area unless someone had an accident in it? That's...

Similar to KidsKiss Kingdom in Shatin, this indoor space is a mix of play areas for the kids paired with a cafe.

The play areas include a couple rope-style mesh climbing spots, a soft slide, ball-pit with interactive wall (you throw the balls at the projector wall and it the game reacts accordingly--it's quite good), a dress-up area, play kitchen, and wooden cube pit (like a sand pit but with tiny wooden cubes--pretty awesome).

The food variety is good, and as you'd expect, kid-friendly. The menu includes snacks like "real" chicken nuggets, entres like steak and lobster, soup, spaghetti, and a number of other dishes. The drink selection is good too. The food is reasonably priced. They prioritize healthy, locally-sourced ingredients which is great.

It's fairly expensive to get in: 188 per kid for two hours on the weekend, three hours on a weekday. By the time we left, our bill was $865 after a spaghetti dish, nuggets, fried dumplings, and two drinks.

Call ahead because it can fill up in the afternoon. Or go early. We went Sunday morning at 11 and there were only a...

I think this place just so so, the bar staff is not friendly at all. The place is not a infant friendly, no place for baby to sit and crawl. For toddler is fine. But I do feel it abit messy since all the ball are everywhere on the floor and the kids just jump in and out randomly hit other people outside of the ball pool. It should be a room or net around to protect the area. They have very limited of toys for baby, i just the whole play but only 2 toys that my 8 months baby can play. Food are Ok but they ask us to buy 3 meals and We are 2 adults and 1 infant so 3 is not reasonable number.

All the toys are old and dirty, I wonder they charge 60hkd for cleaning is only clean the floor? I have been better kid cafe and this place to me is just so so, not children friendly( to me): there is changing diapers room, 1 is not working and 1 is water dripping from the ceiling 🤦‍♀️.

They can do...