OHANA Restaurante Bar Café — Restaurant in Quindío

we were there last night for the first time but it wasn't a good experience, there was a stench of sewer all over the place, at first we tough it was near the TV (we were sitting on that table next to it) because the bathroom is close so we moved further away and that didn't work, the smell was all over the place, we order some wings (they were good and well cooked) but they never asked what sauce we wanted they just asume we wanted BBQ so they brought that with a pair of plastic gloves but no silverware, we wanted to eat the salad but didn't feel right eating it we our hands like animals, also this is just cooking 101, you always remove the top parte of the tomato were the stem is conectes to the fruit but as you can see in the Pic, they didn't. we wanted to stay longer but the sewer smell was unbearable. we also order some bread and almohabanas, they were really good. This place has seen better times cause now most of the decorations and lights don't even work, it's like they're missing a janitor to keep the place nice and...

1. la atención pésima le pedimos a los meseros que nos ayudaran a juntar las mesas y solo 1 nos quiso ayudar habían 3 en el lugar (el lugar estaba vacío) y nos tocó solicitar a nosotros mismos que nos dieran la carta y que nos tomaran el pedido
2. dicen que no tienen casi nada del menú éramos 10 personas y a 4 de nosotros nos toco cambiar el pedido porque no tenían el producto que nosotros deseábamos
3. a la hora de entregar los productos nos sirvieron unos cafés en unos pocillos que al uno tocarlos se quemaba y al solicitar un cambio por un mejor pocillo les dio rabia
4. la calidad del café campesino deja mucho que desear es más que todo agua
5. a la hora de pagar nos intentaron cobrar en un principio 140.000 apenas el mesero vio nuestro asombro por ese monto le bajó a 114.000 y no nos dio recibo cosa que nos pareció muy sospechoso y apenas lo solicitamos en la caja todo lo que ordenamos sumo 94.000 y se tomó el atrevimiento de incluir el servicio a pesar de prestar un servicio tan malo, el mesero intentó quedarse con 20.000 y a al nosotros hacer el reclamo el mantenía la mentira, lo único que se rescata es la atención del chico de la caja ya que el muy amablemente no pasó el recibo y nos ayudó y nos escuchó muy pacientemente en la situación presentada
6. entregaron el pedido incompleto y 2 veces nos tocó recordar las partes...

Look I like the place but the reality is that the server came to us only once initially and then we wanted to get some more coffee and he never returned to check up on us if we wanted anything else / more. We were sitting outside. So the service is quite bad, but we liked the place and the food was good too. Please let your servers know to be more aware of the clients, especially those who are sitting outside if they need...