McDonald's — Restaurant in Paphos Municipality

Stopped by the drive-through before heading to Larnaca and ordered a meal. The fries came completely unsalted — inedible. At the roundabout I realized the issue and turned back, delaying my trip. Went inside and explained the problem. The manager handed me new fries and salt packets. Tried them again — still unsalted. When I asked for properly salted fries, she told me to mix it myself. I had to insist before she finally gave me fries seasoned as they should have been from the start. Completely unacceptable service. McDonald's fries are meant to be served salted — not handed out raw and DIY-style. The manager was unhelpful, dismissive, and clearly doesn’t understand customer service. You shouldn't have to do the restaurant's job yourself — especially not...

Gutted by the services provided by some of the unbothered staff. I ordered a burger with no tomatoes but it came with exactly what I didn’t want to have in the first place, accompanied by a cheeky little note placed on the burger packaging specifying my request.

Then ordered a grande iced latte only to be served with a hot one which I apparently rejected, but little to my surprise it took a staff member 3 attempts to get it right as the second cup was a tall latte which she had claimed to be the right order until I proved her wrong let alone the arrogance and the complete unwillingness to rectify the...

Absolute chaos. Parking is a shambles and when you get inside it is even worse. Took several attempts ordering on screen before it would allow us to do so. Then no ticket emerged with a collection number. Are these never checked?? Some staff were stood around behind the counter doing nothing whilst others were running around like headless chickens. Waited 20 minutes for our order, which was then incorrect and cold. Obviously unable to meet demand. Countless deliveries, countless drive thru and countless inside orders. The place is in complete chaos. Needs managing better....