From Amazement to Disappointment: A Story of Two Visits
The first time we visited this restaurant, we were absolutely amazed. The food, the service — everything was simply outstanding. I can’t even remember if I left a review back then, but it was truly an unforgettable experience in the best sense.
This time, however, was the complete opposite.
To be fair, the food was still decent — just decent. It wasn’t bad, but it certainly didn’t have the “wow” factor that left us so impressed the first time.
The real issue was the service. I asked to have the child’s meal brought out first, then some starters for the adults, and mentioned that we would place the rest of the order later. The waiter warned me that the next order must be placed all at once, otherwise there would be “problems.” It was strange, but considering it was late and we didn’t have many alternatives, I agreed just to avoid any issues.
When the food started arriving, it came in shifts: First, one guest received their main course, then another, and only after the first two had finished eating did the third guest finally get theirs. We didn’t make a big deal out of it, trying to stay positive.
But the real low point came at the end. When we asked for the bill, a different waiter named Dimitris approached. He responded to my polite request for the card machine with unnecessary sarcasm. I ignored it, thinking maybe he was just tired.
However, while I was entering my PIN, Dimitris stood there staring directly at the machine — and proceeded to scratch his crotch right in front of me. I pointed this out to him, but he showed no sign of embarrassment or apology. Instead, another waiter came over later and apologized on his behalf, although it clearly wasn’t his responsibility.
In the end, the impression left was extremely unpleasant. A restaurant can have great food, but if the service makes guests feel uncomfortable or disrespected, no flavor can cover that...
Read moreDISAPPOINTED!! Upon our arrival everything seemed to be ok which all the experience turned negative for just one irretted, unwelcomed and unprofessional waiter (a Greek guy full of tattoo, upon asking his name he refuse to provide it).
We were 2 people and order 6 dishes, to try the variety and the quality of the restaurant. Prices do not represent the quality. Food was coming to the table cold.
Regarding the Greek waiter (with tattoos) he was really unprofessional because upon our first dish he asked how is it and we said is nothing special and he said I understand is not my favourite dish neither is dry from inside. 2. Dishes were arriving late we were finishing our 4 dish and came to tell us that we have 14min to eat the rest of the dishes which were still not served. For this type of restaurant is very unprofessional to push your guests to leave, I am paying high prices so at least I am allowed to eat my food without the waiter to be putting pressure to leave the table. He was arrogant, we said is impossible to finish 2 dishes in 14min and his respond was let's don't try to find excuses now so you have 14min to leave. When we asked the bill he came with a negative attitude, smashed the bill on the table (if you don't have emotional intelligence how guest shall be treated he shouldn't work in this industry) He started being arrogant shouting to us that we need to leave.
Very very disappointed from the unfriendly...
Read moreIt was a beautifull place when it was called dipato, than, the owner changed and it become very dissapointed. We were celebrating our birthday on 25.07.23 last year, were very upset, service was below 0, we had to beg for our drinks waiters and were waiting for them for 40 minutes minumum, food was awfull, I do not know, how could someone eat it, prices are extremely expencive, but its another story indeed. Today, 21.07.24 at around 17:30, we were on the beach next by and decide to have a drink in the beautiful place. It was not a dinner not a lunch, and in case we liked something in the menue or something changed, we could eat something. We enter the place, it was almost emty, and the waiter asked if we will eat something, we answered that we were not sure, we will see later on, and the waiter said there are no place for us to seat, all full. Well, today is sunday, and there are no chances they could be full anyway, and it was not even a dinner time, so, we left extremely dissapointed. I have never seen absolutely empty restaurant, kicking the clients out. Anyway, we would never come again, however we live close by, and we often were coming when it was a different owner and different approach to business. I would come there again only if they will change it to the new owner, which I believe will happen soon, cause such behavior to the local clients are totally unacceptable. This is most problably the most negative review I ever...
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