Burger King — Restaurant in okres Brno-venkov

The food was not delivered by Wolt. It was incorrectly marked as delivered. I was present in front of the courier, but he ignored me. Wolt confirmed that the courier took the food, knowing it was his last shift. It appears that Wolt is normalizing the practice of marking undelivered items as delivered.

In this case, there are serious issues regarding the delivery process and potential legal implications of marking undelivered items as delivered and giving them to the courier. These actions can lead to significant legal consequences, including accusations of fraud and misrepresentation. It might be worth escalating the issue to a higher authority within the company to ensure that proper actions are taken and that such practices are addressed appropriately.

Additionally, in the chat, it was confirmed that there is no way to file a complaint, and my money and food were effectively taken by Wolt and the courier. The supervisor and the chat representative did not show any empathy, ignored my concerns, and trusted the courier over me. Ultimately, the courier ate my food, and Wolt took my money by falsely marking the delivery...

It genuinely makes me sad to have to write a slightly negative review about this restaurant. Came here 50 minutes before closing. I worked in fast food places too I understand that you have to close by a certain time. However because things were already shut down, I didn't get a coffee milkshake, it was still liquid, no sign of ice or a creamy frozen texture. The Kings Whiskey BBQ was put into the grill far too late and at a high temperature therefore it came out burnt. The meat was actually bitter because of the char. It wasn't enjoyable. I spent more than 400 crowns. On two sandwiches and a milkshake and I expected something better. There is room for improvement. I will give them another try but this time it...

Moc by me zajimalo, jak probiha vyber zamestnancu do Burger Kingu. Obecne obsluha v tomto retezci je v porovnani s ostatnimi restauracemi stejneho typu, nejhorsi. Ovsem v teto pobocce se da hodnotit dokonce jako otresna. Smysl “fast” se zcela vytraci. Vyrizeni objednavky trva naprosto neadekvatni dobu na vareni z polotovaru. To ze Vam do obednavky s sebou nedaji vse, jde zde skoro pravidelnosti. Dnesni navsteva byla ovsem vrcholu “snazeni” mistni posadky. Nase objednavka trvala asi 30 minut (a ne, neobjednavali jsme si cele menu). Hranolky nam obsluha udelala jako prvni a pak je nechala lezet na pulte mimo ohrivani, takze byly po pulhodinovem “odpocinku” studene jak psi cumak v lednu. Nasledne “zprasili” toritilu a tak ji na pulte rozbalili a vyhazeli, co do ni nepatri. Pote zabalili a podavali. Na stiznost chlapec u vydavani objednavek tvrdil, ze nemuze vedet, co se kde deje … 20 cm pred nim v otevrene kuchyni. Manager byl pohodlne v kancliku a nic neresil. Omluva zadna. Arogance a spis vycitani, ze si vubec dovolujeme upozornovat, ze se nam neco na jejich “vykonu” nepozdava. Upozornuji, ze v dobe nasi navstevy mely na tabuly 3 objednavky. Uprimne lituji ty, co zastihnou danou crew, kdyz se na ne nedej boze nahrne objednavek treba 5. Prekvapive to se v sobotu v Olympii muze stat. Cloveka to az mrzi. Protoze vyber z nabidky je pomerne fajn, dobra volba pro vegany a vegetariany. Ovsem po teto zkusenosti asi nemame potrebu nase stesti znovu pokouset. Dekujeme za moznost utratit naprosto neadekvatni castku v...