Ristorante Fratelli — Restaurant in Haderslev Municipality

Early Jan 2020. My wife and I ordered/shared 2 pizzas for lunch. They were great at first but it became evident that one of the pizzas was quite scorched from too much high heat exposure. When they waiter came by and asked about the food we mentioned the matter. We received an 'oh' from the waiter and nothing else. We were hungry and ate what was possible. Upon playing the bill we were explained we got 5% discount.... Besides the burned parts of the pizza the meal and experience was good, but clearly there is some learning here for us: refuse burned food and hopefully for the waiter/restaurant: do not ask how the food is if you are not going to replace it when told it's bad. 2 stars.

July 2020. We have visited Fratelli again. This time everything was top...

Var på besøg hos Fratelli i tirsdags. Vi havde booket bord og afsat 2 timer der, så vi kunne nyde den gode mad og evt prøve en dessert. Vi ankom lidt før tid, og blev straks sat til bords. Så langt så godt. Men det tog så et kvarter før vi fik lov at bestille og over en time derefter før vi fik den bestilte mad - fire pizzaer og en gang Spaghetti Bolognese - hvilket gjorde at maden nærmest blev kastet i hovedet for at vi kunne nå den næste aftale. Alt imens vi ventede kunne vi se andre borde der var ankommet efter os, få deres mad før os, og et hav af pizzaer langet over disken til take away. Vi rykkede for maden, og fik svaret: “de er igang”. Sikkert, men ihvertfald ikke med vores.. Vi bad om regningen, men intet skete. Da jeg havde stået og ventet ved disken mens servitricen havde hyggesnakket med en kunde, og en anden kunde ligeledes betjent foran mig, kom spørgsmålet så: “hvad vil du”? Jeg vil gerne betale de 1000kr denne lille anretning koster. Til spørgsmålet om hvorfor det tog så lang tid, var svaret at de havde meget take away. Jeg tror måske brødrene har lidt svært ved at håndtere deres egen succes. Deres pizza er kåret til Danmarks bedste i 2020 og det er forståeligt. Men jeg har svært ved at se hvorfor man som restaurant prioriterer take away højere end de siddende kunder. Derfor kun to stjerner, for det var en rigtig træls oplevelse for hele familien. Maden var god, bevares, men havde nok været endnu bedre hvis der havde været tid til...

Very nice Italian place! Right from the entrance you can understand you are in the right place. Impecable clean, great wine selection, Italian music and staff that really know what they are doing. Food is tasty and arrived quick(I had penne con ragu Bolognese).The wine was served with few ice cubes aside, the pasta with some home made bread. Perfetto!Bravo, ragazzi! DEFINETELY will return! Later edit:just noted they have a coal oven for...