Restaurant Surt & Sødt — Restaurant in Lolland Municipality

No sweet, all sour. Martin Rommel catered a wedding I attended at Vindeholme Castle in Denmark. I strongly recommend against using his services for the following reasons:

The food: lunch was a series of cold and raw dishes in 5 containers, as follows: 2 salads, 1 raw shrimp dish, 1 raw fish dish, and 1 raw lamb dish. These were very tasty and I enjoyed them. The dinner, however, was absolutely horrible. The dinner was broken into 3 parts: (1) appetizer, (2) main, and (3) dessert. The appetizer was a piece of raw salmon with radish shavings on top. The salmon was described as “smoked” as per the menu, so unfortunately I was not able to eat my appetizer (I tried a bit, but a fillet of raw salmon with no flavour and a bit of raw radish was not tasty). People who chose the other appetizer option were served a tiny head of lettuce that was chopped in half. The main course I chose was the “confit beetroot” which ended up being a few cold pieces of root vegetables and some kale. The topping sauce was warm (not hot), bland, and looked like sink water. At this point I was starving after being unable to eat my appetizer and left with roots for dinner. The idea of serving cold root vegetables is a poor example of a “vegetarian option” and shows weak culinary imagination. People who chose the other main option complained that their piece of pork was from the belly of the pig, which is a cheaper cut of meat and extremely fatty. The parts that were edible was described as unflavoured and salty. The dessert was a warm apple compote, a blob of ice cream, and a biscuit. The dessert was okay, but it wasn’t good. The ice cream was almost completely melted and the biscuit was soggy. It was mucky. There was a lot of apple compote on the plate, but the taste and texture reminded me of a basic apple sauce with poor taste and texture, which reminded me of hospital food. The best part of the dinner was the bowl of boiled potatoes, which were actually hot and cooked. The raw and uncooked nature of almost everything on the lunch and dinner menu got boring and was unsatisfying.

Service: We had a small wedding party of 21 people. The entire 3 course meal took way too long (at least 2 hours or longer). There were long periods of waiting time in between each of the 3 meals served. When meals were finally served, we were not able to eat together as a family given the synchronization of the service was off and the meals were served at different times.

Unprofessional: The absolute worst thing that happened was how the contracting and billing was handled. The bride had asked Martin for a contract several times prior to the wedding, as she wanted everything settled in advance of the wedding. Martin did not send a contract until the morning of the wedding while she was getting ready. Obviously a bride on her wedding day does not have time in the morning to review or agree to a contract. At the end of the evening, the server presented the bride with the bill, which was double the agreed upon amount (that was communicated via email). The server was also confused about the billing, so the owner/head chef Martin Rommel had to drive to the wedding venue. The bride and groom missed 2 hours of their wedding evening dealing with Martin in a separate room. The couple had kindly asked Martin to deal with the business the next day as they still hadn’t even cut their wedding cake. Instead, he demanded they pay double the price (€4,000, approx kr 29,843) which is a complete scam price for 21 guests. He would not leave the venue and he intimidated the couple into paying. I can only describe it as a scam and a shake down. Yes, he provided a tiny discount given the poor communication on his end. However, the final amount was still outrageous, especially given the quality of food and service that was provided. This is not the way to conduct business.

I travelled from Canada to this wedding in Denmark. Martin Rommel provided a terrible dinner and took away 2 hours of time I had enjoying the company of the bride and groom.

Avoid...

They catered a wedding I went to and if I can give 0 stars I would. First of all the food was bland and not at all what they had advertised and agreed upon with bride. The lunch was ok but the dinner was really bad, the main dishes were bland and cold. We were all fine though until it was after the last course before the cake was about to be served the server pulled the bride and groom aside and showed them the bill which was double the price that’s agreed on. When the bride asked if they can take care of it tomorrow since it is their wedding night and they would love to just spend the night with their friends and family, they said no you must pay now!! Of course, the couple will not agree to this, and then, so the chef came to the wedding venue with his arms crossed, and was all mafia like talking to the bride in the room, telling them that they should pay even though again it is not what was agreed upon. You might think where was the contract? It should have the exact agreements, they didn’t give the contract until the morning of the wedding when the bride was getting ready, this is just so unacceptable. Everything would’ve been OK if they let the bride and groom just deal with it the next day. Never book them for a catering event, what they do is ignore your requests for a contract, serve bad food, Double the price and then bully You to pay right there and then. This is not how you run a business, karma will For sure get back to you-who would do this to a...

Terrible Wedding Catering Experience - Beware of Unethical Practices

Firstly, the catering service was subpar. The food quality was mediocre at best, and the presentation was lackluster. But what truly shocked us was when they immediately demanded payment that exceeded the agreed-upon amount. This is not only a breach of contract but also a clear attempt to take advantage of a vulnerable situation.

To make matters worse, they went so far as to hold the bride hostage in a room, not allowing her to leave until payment was made, creating a distressing and humiliating situation for all involved. Her request to have it discussed and dealt with the following day (when her wedding was no longer going on) was ignored.

Such behavior is not just unscrupulous; it's outright criminal. No one should have to endure such treatment, especially on their wedding day.

Our grandmother even described the experience as borderline kidnapping along with food best described as imitation gruel; one that gave her flashbacks to her time in the Soviet Gulags.

I urge anyone considering this caterer to look elsewhere for their services. Engaging with this company not only risks ruining your special day but also supports a business that clearly lacks integrity and empathy. It's essential to support businesses that operate with honesty, transparency, and respect for their clients, qualities sorely lacking in this...