Döner King — Restaurant in Helsinki sub-region

Three of us went this restaurant for lunch and ordered one chicken kebab and one pizza.

When we received the bill, we were surprised to see charges for two kebabs. We discussed it amongst ourselves but decided not to make an issue of it, agreeing to just eat the order once it was ready.

However, the staff brought us two kebabs that were not chicken. We immediately explained that we could only eat chicken and asked for a correction. Instead of apologizing or fixing the mistake, the staff began to argue with us and exhibited bad behavior. They even claimed they would check the security camera footage to prove what we had ordered, which we accepted, as we knew we had made no mistake.

Next, the staff called someone, presumably a boss or manager, and handed the phone to us. The person on the other end also started to argue with us. At that point, we decided to leave the two incorrect kebabs and only take the pizza. The entire experience was marked by a complete lack of remorse for their errors and a profound lack of professional manners when dealing...

We three friends went to the restaurant for the launch and ordered one Kana Kebab Ranskalaiset and a pizza. However, the restaurant worker brought us two Kebab Ranskalaiset instead of one Kana Kebab Ranskalaiset. We explained that it was the wrong dish, but the worker insisted that we had ordered Kebab Ranskalaiset and started getting angry with us. We said if you don’t believe us you can check your camera then he called his manger to check the camera and my friend talk to his manager and we asked to hear the audio as proof, but they refused it.

I usually go to this restaurant, but this time they made a mistake and argued with us. This is not the way to behave with customers — they don’t have any sense of customer service. In the end, we only took the pizza. I have attached the...

Asked for no salad and they still gave me salad. This has happened multiple times. If they didn't add any salad they'd have more room and they wouldn't have to stack the kebab and the potatoes (this makes the potatoes soggy, and I can't taste the garlic. the whole container was filled with overflowing grease). Don't order from here if you have any vegetable allergies, they...