Le Skiff Club — Restaurant in Arcachon

We each ordered 1 starter, 2 entrees and 3 of us ordered dessert, and we ordered 2 bottles of wine/champagne so we have plenty to comment on. As a family who has been to Michelin-starred restaurants all over Asia, Europe and North America (and I live in NYC), this is the worst experience we have ever had in a Michelin-starred restaurant. Especially for English speakers who aren’t great in French, this is not a very friendly establishment. The service and food were both sub-par, making it very hard to believe that this place has 2 Michelin stars.

Service: a few things that were glaring errors and not acknowledged by the staff. First, we ordered champagne and the sommelier poured champagne into a wine glass for my mom instead of the champagne flute on the table, didn’t acknowledge or apologize or tried to change her glass later. So she had to drink from the wine glass the entire time. Second, when we told the waitress that the starter (oyster) was too salty, there was no other acknowledgement or apologies, and the 2 entrees to follow were still extremely salty. Do the chefs not listen to their customers’ feedback at all? Third, and this truly bothered me was that during the presentation of our entree( the steak), the waitress was cutting the steak into small pieces and plating, but she dropped a piece of the steak on the table! She still plated the steak into the plate without acknowledging or apologizing and still served my wife the steak. Honestly, this is unacceptable. Food safety and cleanliness should be taken seriously. Fourth, we had many moments with empty water glasses, and the waiter asked if we wanted more water (we were only at the second dish). Fifth, the finished dishes were left on the table for way too long (20+ minutes after we finished( before the waiters took them away. Lastly, we had many of these issues but could barely voice it with the waiters because for the 3.5hrs we sat there, people basically didn’t come to check on us and we had to voice our feedback and needs to them before they can bring more water, etc. How do you not check on your customers?

Food: Although there are some decent dishes there was nothing that were particularly delicious and a few items were not good. And you’d expect every dish to be good from a 2-starred establishment. Plating was just not that pretty. The oyster dish was overly salty but also the flavors together didn’t work that well. It was very heavy and salty for a starter. For the lobster entree, the lobster was cooked well but the sauce was so salty that it gave us a headache. The predessert with the melons and soaked cake was not good at all. The desserts were much better. My mom loved the Rhubarb but for the chocolate dessert the sour (possibly verjus) part was too much and overpowering the other yummy parts of the dessert. The quantity was just too much and doesn’t balance well.

Overall, this is not a place I’d recommend as it does not live up to the Michelin 2 Star standard. A more casual meal at this restaurant may be a better option. We were extremely disappointed given the time and money...

We visited Le Skiff Club for Sunday brunch in August, and it was outstanding from start to finish. Despite it being busy (as you’d expect on a summer weekend), the layout is so well thought-out that it never felt crowded when going to get food.

The selection was fantastic — from fresh seafood, cheeses, bread to beautifully prepared pastries and homemade ice cream — and we especially loved the hot food section from the Michelin-starred chef. Every dish was exquisite, with flavors that truly showcased the best of French cuisine. This brunch is an honor to our food culture, celebrating quality, tradition, and creativity all at once.

The service was impeccable: staff were friendly, attentive, and thoughtful. The waiters are always a step ahead and if you need something they’ll bring it to you in the next 5 seconds.

Everything felt smooth, welcoming, and effortless. Highly recommend if you’re near the Dune du Pilat and looking for a brunch that combines exceptional food with...

Quatrième passage, déjà dans ce restaurant doublement étoilé, cornaqué par Stéphane Carrade et son équipe de champion, il était temps que je poste un avis ! Restaurant bien souvent complet, ce qui n'empêche pas l'ensemble du personnel de salle, d'être d'une bienveillance à toute épreuve, professionnel sans être coincé, attentif et généreux. J'ai l'impression que ce chef se renouvelle constamment et que son imagination pour nous séduire est sans limite. Nous avons croqué à pleine dents les belles années de la Guerinière où il officiait, avant de le suivre dans sa gigantesque cuisine du grand hôtel pour enfin le retrouver sur le bassin dans ce décor chaleureux et tendance de l'hôtel Haitza. Nous avons eu le bonheur de dîner face à sa cuisine ouverte, et le voir travailler au milieu de son équipe bien rodée, silencieuse, concentrée, avec des ordres brefs et précis du chef. Les assiettes sont belles et précises. Les produits nobles et de qualité sont travaillés pour les sublimer, et non pour les transformer à l'extrême pour au final ne plus les reconnaître, ce qui devient pénible chez certains. Stéphane Carrade est un amoureux des belles choses du terroir, mais c'est aussi un magicien qui sait nous étonner, nous surprendre, nous divertir. Mais la magie, cela s'apprend, se travaille et se retravaille, et nous ne doutons pas du temps passé avec son équipe a mettre en place ces assiettes, la minutie, l'équilibre. La perfection de ces amuses bouches, la précision de la cuisson de ce " sauvageon" de canard, l'explosion en bouche de ces langoustines. Cher Monsieur, malgré toutes ces heures de préparation, d'élaboration, de mise en place et de presentation, j'ai juste envie de vous dire que votre cuisine est tout simplement bonne et que venir chez vous est...