On our first evening in Anglet, we came across this restaurant right by the beach. We asked for a table for four. Although one was available and not reserved, we were told to wait at the standing bar for about 20 minutes. When we asked why, the owner simply replied: "MONEY, MONEY, MONEY..." We didn’t feel the need to tolerate such disrespect and instead discovered the lovely restaurant "Anaiak Sables d' Or", with an even better view, where we were warmly welcomed and served delicious burgers for...
Read moreIf you want to be treated badly by the waiter and watch a sunset (that you can watch from any other place along the beach), then please, go and give them your money. We took a seat at a free table on the terrace, and a few seconds later the waiter, looking pissed off, gestured at us to stand up. He then, without looking at me, patronised: 'there are rules in a bar, and you shouldn't seat before saying "bonjour" to the waiter and asking for a table'. Maybe that's a rule in this part of France; though, and I can only guess, most people in the region probably also expect to be treated with decency - rather than as badly behaved puppies.
Extrêmement choquée par l'attitude du serveur. Une table était libre, nous nous y sommes assises. Quelques secondes plus tard, le serveur nous a fait signe de nous lever, l'air très énervé. Ce que nous avons fait - il a ensuite essayé de nous expliquer d'un ton très irrespectueux et sans même nous regarder dans les yeux qu'"il y a des règles en France, on ne s'asseoit pas comme ça à une table sans dire bonjour au serveur et demander une table". Je ne viens pas de cette région mais je suis certaine que même sur la côte basque, les clients s'attendent à être traités avec politesse et respect, même pendant le rush hour, même s'ils ne respectent pas une règle tacite dont ils ignorent l'existence. Vous pouvez observer le coucher de soleil depuis de nombreux autres bars et restaurants le long de cette plage; celui-ci ne vaut pas la peine que vous lui donniez...
Read moreI had a great beer here a year ago sitting in the sunshine. Wonderful. This year as I looked to do so again the waiter said I could not sit in the table in the sun which I wanted as he wanted to clear it away, instead I could sit in the covered area. I left. If he can’t be bothered to leave a chair and table out for a customer, I can’t be bothered to drink there. Shame, because I was really looking forward do it. Otherwise this is actually a great place, but I can only review on...
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