Burger King — Restaurant in Bonneville

Young people serving at the counter have already been replaced by machines. No Hello nor eye contact to check for right order. Just yelling the number and chatting with others. Ur the one to choose which order is urs. By the way, my order has not been respected. Fish instead of chicken, Pack of 4 instead of 6 for the price of 6. Small pack of fries was indeed a very tiny pack of fries. There were probably 4fries in total inside the package ! And chicken were over cooked.

I shall not recommend the employers, the services, nor the quantity and quality of food even for a quick hop. The last times were last year and it was great. But not anymore. Been twice this year and dissapointment is now confirmed. Go find a mc donalds in Sallanches ! I’m sure u’ll be...

The service used to be great and the order was always correct. However, the last 4 times I have been here, the order has been wrong. There is either a drink missing, or fries missing and on one I assign a whole meal was missing! Too many staff working on the same order makes mistakes. One person per order would avoid mistakes like this. I find it very annoying to arrive home 45kms away from the restaurant and have items missing from my order. I’ve paid for them and I expect to receive them! Also, the kids are never on the drinks properly. I order for my wife and I plus our 7 children but at least 2 of us go without a drink every time due to it spilling out in the bag. My previous review was overall 4* but now, it’s a 2*. Sort...

L’expérience client chez Burger King aujourd’hui ? Un sketch. Pendant que je suis le seul client à attendre une commande à emporter, mon burger repose sagement sur le comptoir… pendant 10 longues minutes. Tranquille. Tel un roi sans royaume. Pendant ce temps, madame Aminata, visiblement plus inspirée par l’art du rangement de plateaux que par celui de servir les clients, flâne. Aucun regard, aucun mot. Juste des petits coups d’œil désabusés à mon burger, comme s’il pesait une tonne et allait lui ruiner la journée.

Alors soit on m’a confondu avec un figurant, soit la priorisation des tâches chez vous est à revoir de toute urgence. Parce qu’à choisir entre me rendre mon sac et trier des plateaux, madame a tranché. Et ce n’est pas en faveur du client. Résultat : un burger tiède, une frustration chaude, et un service qui, lui, est resté complètement froid.

Revoyez vos priorités, ou alors offrez des formations express : “Comment ne pas faire attendre un client inutilement pendant dix minutes sous prétexte qu’un plateau mal rangé mérite plus...