Le Puits du Trésor — Restaurant in Carcassonne

the dinner was not at the level of one Michelin star.... there was nothing special or simply tasty in the food - the food was at the level - OK (not bad, not good) We found a hair in the food and asked to change the dish and they just took out the hair and brought it to us the same thing, but without the hair, and when we asked (what is this?) they answered that they took out the hair and now everything is fine. We asked to change the entire dish and only the second time they did it for us. The dishes were not washed well, there was dirt on the cutlery (looks like dried out old food) We paid 7€ for an espresso and it was just a cup of espresso. During the entire dinner, the waiter poured water only once; during dinner we had to get up and go to the table where the water was and pour it and put it.

We were not happy with the dinner. for 4 years and more than 20 restaurants with a Michelin star - this restaurant was the...

We had booked a table through their website and received a confirmation via email within the hour. The next day however we got an email that there was no table left and they offered to come the day after, which we accepted within the hour again by email. Upon arrival in the restaurant the next day we were rudely told that the reservation was not confirmed because it was our fault of not having confirmed back to them We showed them the email we had sent to confirm but they didn't acknowledge their mistake nor did they apologize. We were brushed off to the outside brasserie next door in a standoffish manner. For any restaurant standard this is just rude. They should have apologized and offered a solution which they did not. Don't...

A restricted menu at this auberge offshoot of the next-door Michelin starred restaurant; yesterday's main was a whole chicken breast accompanied by ratatouille grown in their own garden, followed by a caramel mousse. The starter on offer was a charcuterie plate. 3 courses for 25€, we chose the main and dessert (2 courses for 20€). The portions weren't huge, but sufficient, especially as we were planning to scramble up to the four Lastours châteaux afterwards. A very tasty jus made the main course special, and the veg were cooked perfectly (i.e. not over cooked). Dessert was quite small but delicious. Recommended, so long as the fixed menu (no alternative à la carte at lunchtime) suits...