It can be difficult to write a review when you haven't received service but I try. What do I expect when I go to a pizzeria shortly after it opens, with no customers inside? I can indeed eat here quickly and move on. But when the pizzeria says that they have a lot of takeaway orders, etc. etc., and that they can only serve us in an hour, it's puzzling. You are a restaurant with many free seats. Organize your business to serve customers who come to you, or change your business model and offer pizza only for takeout. I wish to have dinner at your place and write a good review, but you didn't give me the opportunity. Instead, I had a good dinner in a burger place 50...
Read moreI called 12 times, no reply. I went there at 19h (they open at 18:30), restaurant was empty. They told we cannot order to take away because they had too many requests already. It does not make sense that they, in theory, offer this service and they don’t provide it - come on I did not xome at 8 or 9 - We ordered finally at Zaz’s and we got pizzas in 1 hour...
Read moreProblemas con la atención al cliente. Sobre las 20:00 acudimos, sin reserva, para cenar allí, dos adultos con un bebé en brazos y un niño. Había dos mesas ocupadas y una persona esperando un pedido. Después de unos quince minutos, el camarero nos atendió para explicarnos que no podían darnos de cenar ni tampoco prepararnos pizza para llevar. Entendemos que tiene que atender a las mesas pero en cuatro o cinco ocasiones pudo habernos ahorrado la espera (bebé en brazos) con sólo 15 segundos, que fue el tiempo que necesitó para explicarnoslo después.
No podemos valorar la comida de este establecimiento. Valoraremos la de Les Penates a 20 minutos de allí que fue estupenda.
P.D. No, no nos hemos equivocado de local. Es el land's pizza en Linxe (a 20-25 minutos de Saint-Julien-en-Born) dónde acudimos por las buenas críticas y nos fuimos con mal sabor de boca por la parsimonia de un camarero. Ustedes habrán traducido equivocadamente...
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