What a terrible place. Rooms are about a noisy restaurant with very loud singing and folk music. The interior was supposed to be village-like, but instead, it looks happy. The windows look on a busy highway. A portion of the hotel is under some repairs. I left the hotel after the 2nd night as I could not get rest. On my way back, the elevator broke, or it was intentionally switched off, so I could not descend using an elevator with heavy suitcases. I managed to take both suitcases down the staircase anyway. I was checking out before 11 AM. Yet, the reception person was charging me for 9 more nights and 10 more breakfasts. He told me that to avoid those additional charges, I had to write an email to Mr. Klaus Bartl, apparently the owner of the establishment, to free up my credit card if it was charged. It turned out they charged my credit card on the first day instead of the last day. That owner refused to refund the balance and then he did not respond to a follow-up. I am going to enforce a protection as a VISA platinum member to get my money back for the the days I did not stay and breakfasts I did not attend or eat. In short, it is a lousy place, nothing even close to hospitality, where one could get ripped off, as I...
Read moreWhat a terrible place. Rooms are about a noisy restaurant with very loud singing and folk music. The interior was supposed to be village-like, but instead, it looks happy. The windows look on a busy highway. A portion of the hotel is under some repairs. I left the hotel after the 2nd night as I could not get rest. On my way back, the elevator broke, or it was intentionally switched off, so I could not descend using an elevator with heavy suitcases. I managed to take both suitcases down the staircase anyway. I was checking out before 11 AM. Yet, the reception person was charging me for 9 more nights and 10 more breakfasts. He told me that to avoid those additional charges, I had to write an email to Mr. Klaus Bartl, apparently the owner of the establishment, to free up my credit card if it was charged. It turned out they charged my credit card on the first day instead of the last day. That owner refused to refund the balance and then he did not respond to a follow-up. I am going to enforce a protection as a VISA platinum member to get my money back for the the days I did not stay and breakfasts I did not attend or eat. In short, it is a lousy place, nothing even close to hospitality, where one could get ripped off, as I...
Read morethis was the perfect choice! Although it was built 15 years ago, it was made to look old and authentically Bavarian inside. The restaurant service was high class with extremely friendly service...Niko sat down with me to chat and the food was not lacking--each plate very plentiful! The front desk and cleaning service was amazing as well. Sabrina was adorable and couldn't speak more highly of her as I wanted to wash a few articles of clothing near by and she insisted on taking them and doing them in the hotel. After I came back from my conference, I found my clothes, washed and hanging back in my room....no charge! Breakfast was provided from 7am-10am and was limited but had cereal, some cold meats, cheese, and lots of pretzels and breads with butter and jams. The coffee was good as well.||||I highly recommend this hotel as it's not far from Munich (easily navigated by the S Bahn) and lots of shops within walking distance...in fact, a car was not needed at all! Oh, and the beds were super comfortable.....this is very subjective as each person is different, but I thoroughly...
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