This is the second visit to this particular restaurant, which seems to be popular with guided tour groups. Our first visit was in Dec 2015 on the beginning of a tour with Insight Vacations, and I didn’t particularly care for it, as it was a “touristy” place. The latest visit, two weeks ago (Dec 2017), was on the final night of another Insight Vacations tour. I have to say that I was very disappointed by the server who argued with me over the supposed quantity of beer in my glass, claiming that the 1/3 amount of beer, and 2/3 amount of foam in the glass, constituted a full beer. When he served it to me, I said “this is a joke!” He replied “what is a joke?” I pointed to the beer glass. He said “why joke?” and said it was all beer. In his words, he said while pointing to the actual beer, “this beer” and then pointing to the foam, said “this beer” “All beer!”
I told him that I had lived in Germany for nearly eight years and this beer glass was a joke. He replied “this Germany, now different. Not same as when you lived here.” Judging by his accent and attitude, I figured him for a transplant from the Balkans.
My Australian tour guest sitting opposite the table said to me, “In Australia, we’d hit him over the head with that glass if he served it to us like that.”
I didn't drink a drop of that beer and took a photo after the foam settled to share with Insight.
As far as I’m concerned, I believe Insight Vacations is getting ripped off by this restaurant while the restaurant flim flams Insight on their package drink costs. As for the non-German server, I wish they’d fire him. Probably won’t happen and he’ll continue to argue with other customers,...
Read moreThis exceptional establishment earns a perfect 5-star rating for delivering excellence across all aspects of the dining experience.
The service quality stands out as truly remarkable, with staff demonstrating attentive professionalism throughout the meal. Their approach to customer care creates a welcoming atmosphere that significantly enhances the overall dining experience.
The food quality matches the exceptional service standards, with dishes that showcase skillful preparation and outstanding flavor. Each item demonstrates culinary expertise and quality ingredients that elevate traditional recipes to memorable dining experiences.
While not explicitly mentioned, the restaurant likely offers a charming setting that complements the excellent food and service. The authentic atmosphere probably contributes to creating a complete dining experience.
For anyone seeking quality cuisine with professional service, Restaurant Gasthof Hinterbrühl offers an excellent choice. The combination of outstanding food preparation and exceptional service makes it worthy of the highest possible recommendation.
This establishment demonstrates how attention to both culinary excellence and customer care creates a superior dining experience worth returning...
Read moreWe took the 135 bus to Campingplatz and walked along the river to the restaurant. Amazing scenery. The restaurant is beautiful with a lot of attention to detail in the building. (apparently renovated recently) Very beautiful. Our daughter loved the bunnies and chickens next to the building kept her busy for quite a while. The food was also amazing and I managed to finish my whole plate... our waitress (can't remember her name) was very friendly and even brought water for our dog without us having to ask for it. Definitely coming back...
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