Hotel -Restaurant 'Zur Luppbode' — Restaurant in Thale

Our stay at this otherwise beautiful hotel turned into a nightmare due to a faulty smoke alarm. Three times during the night, we were jolted awake by the alarm’s piercing sound. Each time, we prepared to evacuate with our children, only to find it was a false alarm. ||With no staff available and the reception closed, our night's rest was ruined. Desperately, we tried contacting the booking company’s 24/7 support, but even they couldn’t reach anyone at the hotel. This resulted in a sleepless night as we anxiously stayed awake, worried about the repeated alarms' cause. ||The next morning, we finally spoke to the owner, who attributed the false alarms to sudden changes in air pressure – an unsatisfactory excuse. Fortunately, after discussions between the booking company and the owner, we received full compensation for our stay. However, this did not make up for the sleepless night and sense of insecurity we experienced. ||Future guests should ensure they get an "In Case of Emergency" number from the owner before going to bed. No one should endure the terror we did, and an emergency number could be crucial for a safe night's sleep. This is a small step to ensure peace of mind during your stay. ||It is disappointing that a hotel with such potential in beautiful surroundings can fail so critically in terms of safety and customer service. This ordeal is something we would prefer to forget but will, unfortunately, linger in...

Our stay at this otherwise beautiful hotel turned into a nightmare due to a faulty smoke alarm. Three times during the night, we were jolted awake by the alarm’s piercing sound. Each time, we prepared to evacuate with our children, only to find it was a false alarm. ||With no staff available and the reception closed, our night's rest was ruined. Desperately, we tried contacting the booking company’s 24/7 support, but even they couldn’t reach anyone at the hotel. This resulted in a sleepless night as we anxiously stayed awake, worried about the repeated alarms' cause. ||The next morning, we finally spoke to the owner, who attributed the false alarms to sudden changes in air pressure – an unsatisfactory excuse. Fortunately, after discussions between the booking company and the owner, we received full compensation for our stay. However, this did not make up for the sleepless night and sense of insecurity we experienced. ||Future guests should ensure they get an "In Case of Emergency" number from the owner before going to bed. No one should endure the terror we did, and an emergency number could be crucial for a safe night's sleep. This is a small step to ensure peace of mind during your stay. ||It is disappointing that a hotel with such potential in beautiful surroundings can fail so critically in terms of safety and customer service. This ordeal is something we would prefer to forget but will, unfortunately, linger in...

The hotel is located in a very nice spot where are also hiking/biking routes just on the side in the forest.Our room was clean and basic and we also had a balcony which needs a bit of fixing since it doesnt feel and look that stable.The hotel was closing at 20:00 every night (and the kitchen at 16:00)which is not that weird for such a small village but if u want to eat or have a drink you have to bring it yourself or go in Thale or surroundings.We had booked also a 3 course dinner that wasnt that great,huge soup for appetizer and frozen deepfried schnitzels with pepper sauce and no other choice.If you dont like spicy food better say it in advance because they are not gonna ask you.A good thing is the guys that have the hotel they are pretty helpful and friendly and breakfast was also...