In Vino Veritas — Restaurant in Verwaltungsgemeinschaft Haslach im Kinzigtal

Owner lacks customer friendliness and hotel is not very welcoming of dogs

No airco, thus hot in the summer time No private parking, even though this is mentioned on booking.com (there is parking in the street of the hotel, but you have to stand on the curb because it's a small street with quite some traffic passing through) Breakfast was pretty basic, not much choice and was only possible from 8:30 onward which is quite late when you have a full day planned Location: far away from main sights in Black Forest Not very customer friendly: we did not feel very welcome with our 2 dogs (even though they were allowed), but rather felt like we were a burden for them The restaurant was supposed to be open until 2pm, we wanted to order something at 1:30pm but the owner had already closed her kitchen and according to her we had to let her know on beforehand. Bad beds One of our dogs bit in the stuffing of one of the chairs, the owner told us and said it was ok, but when we checked out she had charged us €60 for the chair (without mentioning it on beforehand, it was only afterwards that she told us so we had already paid) and according to her it had to even be €100 (while the chair wasn't broken or anything). I would recommend the owners not to allow dogs anymore since these things can happen. We didn't mind paying a fee (although not €60 and certainly not €100) but it wasn't fair that she didn't mention this until after we actually already paid. We also had to already pay €40 for the dogs to even stay in the hotel so this was on top of that.

Good points: Quiet area, so no noise at night The apartment was very clean, modern and comfortable It was nice that there were electrical blinds (but unfortunately no airco) Great shower Dinner at the restaurant was ok, but rather expensive and...

No airco, thus hot in the summer time||- No private parking, even though this is mentioned on booking.com (there is parking in the street of the hotel, but you have to stand on the curb because it's a small street with quite some traffic passing through)||- Breakfast was pretty basic, not much choice and was only possible from 8:30 onward which is quite late when you have a full day planned||- Location: far away from main sights in Black Forest||- Not very customer friendly: we did not feel very welcome with our 2 dogs (even though they were allowed), but rather felt like we were a burden for them||- The restaurant was supposed to be open until 2pm, we wanted to order something at 1:30pm but the owner had already closed her kitchen and according to her we had to let her know on beforehand.||- Bad beds||- One of our dogs bit in the stuffing of one of the chairs, the owner told us and said it was ok, but when we checked out she had charged us €60 for the chair (without mentioning it on beforehand, it was only afterwards that she told us so we had already paid) and according to her it had to even be €100 (while the chair wasn't broken or anything). I would recommend the owners not to allow dogs anymore since these things can happen. We didn't mind paying a fee (although not €60 and certainly not €100) but it wasn't fair that she didn't mention this until after we actually already paid. ||||- Quiet area, so no noise at night||- The apartment was very clean, modern and comfortable ||- It was nice that there were electrical blinds (but unfortunately no airco)||- Great shower||- Dinner at the restaurant was ok, but rather expensive and...

No airco, thus hot in the summer time||- No private parking, even though this is mentioned on booking.com (there is parking in the street of the hotel, but you have to stand on the curb because it's a small street with quite some traffic passing through)||- Breakfast was pretty basic, not much choice and was only possible from 8:30 onward which is quite late when you have a full day planned||- Location: far away from main sights in Black Forest||- Not very customer friendly: we did not feel very welcome with our 2 dogs (even though they were allowed), but rather felt like we were a burden for them||- The restaurant was supposed to be open until 2pm, we wanted to order something at 1:30pm but the owner had already closed her kitchen and according to her we had to let her know on beforehand.||- Bad beds||- One of our dogs bit in the stuffing of one of the chairs, the owner told us and said it was ok, but when we checked out she had charged us €60 for the chair (without mentioning it on beforehand, it was only afterwards that she told us so we had already paid) and according to her it had to even be €100 (while the chair wasn't broken or anything). I would recommend the owners not to allow dogs anymore since these things can happen. We didn't mind paying a fee (although not €60 and certainly not €100) but it wasn't fair that she didn't mention this until after we actually already paid. ||||- Quiet area, so no noise at night||- The apartment was very clean, modern and comfortable ||- It was nice that there were electrical blinds (but unfortunately no airco)||- Great shower||- Dinner at the restaurant was ok, but rather expensive and...