Lancaster Kumasi City — Restaurant in Ashanti Region

Golden Tulip Kumasi City is a four star first class superior hotel located in Kumasi in the Ashanti Region. This magnificent hotel has 160 rooms with various room types like the Standard room, Superior room, executive rooms, suites and apartments to suit the needs of both the business and the leisure traveller. All rooms are air conditioned, have key cards, wireless internet access, in-room safes, hair dryers, trouser press, televisions and a mini bar. Region:Ashanti RegionCity:Kumasi Location:Rain Tree Street Post Office Box KS 5191, Kumasi-Ghana

Golden Tulip Kumasi City is a four star luxury hotel which aims at satisfying guests needs. In order to satisfy our various clientele, the hotel offers a variety of rooms which are uniquely designed for the comfort of our guests.The hotel does its utmost by providing efficient service to ensure that guests feel at home.

Food and Beverage outlets provide a variety of both international and local cuisine for all clientele. Our spacious conference and meeting facilities offer you the perfect location for your business needs, togather with our attentive and helpful staff who will contribute to a successful meeting. Kumasi warmly welcomes you to its first International hotel.

The hotel offers other facilities such as a well- equipped Business Centre, a Forex Bureau for your financial transactions, Drive VIP bar, a swimming pool specially designed for adults and another one for children, a laundry with dry cleaning services, a Travel & Tour company for your travel arrangements and hair salon. The Golden Tulip Kumasi City also offers multiple space for your banqueting and meeting requirements. Our ball room can take up to 450 persons and we also cater for smaller meetings. We are committed to the success of your events and will ensure that the Golden Tulip Kumasi City meets the needs of both you and your guests.

Accomodation Golden Tulip Kumasi City is the right place for guests seeking luxury hotel experience. We successfully blend consistent international standards with the distinctive culture of our location, with 160 rooms, we offer guests various room types according to their requirements. Our spacious standard rooms are well equipped with modern facilities and have a lovely decor. All standard rooms have key cards and wireless connectivity.

Superior Rooms have been designed to ensure the comfort of our guests, with a great view over looking our magnificent pool, our guests are assured of a relaxed and exciting stay.

Executive rooms are luxuriously decorated, spacious and well equipped with a flat screen television to enhance the pleasure of our guests.

Golden Tulip Kumasi City provides apartments for famillies and long stay guests. Each room has a kitchenette, a living room, a balcony overlooking our beautiful gardens.

Presidential Suite has been elegantly furnished and has a spacious bedroom, living room and a dining space. For both the leisure and business traveller, our rooms provide the required comfort.

I invite you to visit GOLDEN TULIP KUMASI CITY and enjoy the serene environment it offers and staff too are...

Date : 2021/11/20 check in- 2021/11/21 check out topic: complaint of the poor reception service on wifi assistance details: i checked in 2:30 pm, 1st call :at 8pm, i realised the wifi didnot work with room number and last name . so i called reception, and he said he would get back to me . 2nd call: at 8:10 pm, no answer, so i called again, he said he is updating it and will call me back. 3rd call: 8:30 pm, still no answer, i called again with impatience since i wasted half an hour waiting for wifi to work. and i repeated the spelling of the last name. he said he updated and i should check, i told him ok ,i will try, donot hang up. i tried, still not working, i went back, no one is on the phone. so i hang up. and 4th call: i called back, told him its not working, and repeated again the last name, he said he changed it and i should try again, i told him donot hang up and go silent again, he said pls try. so i tried and it worked . then i asked him why up and down so many times and half an hour wasted, he said a lot about cuz i booked online, and system needs to update etc. and i explained clearly why i was upset, checked in 2:30 and the system didnot update ??? and i asked if he input the name wrongly, he said no, but he kept using update and change which confuses me, meanwhile he denies he input anything wrong, and never apologized a word. i clearly expressed my upset feelings about the trouble this caused to me, he said: so what do you want me to say, madame! ???????? seriously ! what an...

From the very beginning this experience was off. I made the reservation online, two reservations were made - one refundable and one non-refundable; confirmations received at exactly the same time. I called the hotel, they said not their problem; they couldn’t help, any changes would have to be done online. Online wouldn’t allow changes. Called the help center, and they said call the hotel. Finally it was resolved with an email.

When I arrived, I found the desk help to be less than helpful. Their credit card machine wasn’t connecting — I literally waited 15 minutes for them to complete the transaction. Instead of her calling the card service center as the machine instructed she just kept trying, over and over.

Arrival to the room was a bit of a shock as well. Nice sized room but the floors were in absolute poor condition; huge dark stains everywhere. The air condition rattled for the entirety of the night quite loudly. Not to mention, the shower fixtures were broken.

Food was fine for dinner. While I ordered a Greek salad and grilled chicken, I got something far from a Greek salad. I asked for the manager to see if there was a mistake. He was apologetic but was still happy to bring me the overly priced bill for the salad. The next morning, we went to breakfast and was told that one of us could eat but the other would need to pay which doesn’t make much sense seeing that two people stayed in the room.

All in all — it wasn’t a pleasant experience and I hope better for you, if you choose...