Paraplous Restaurant — Restaurant in Municipality of Rethymnon

Great views, but that is all it has to offer. À nice, but average meal ruined by a waitress, who was arrogant, rude and pretty aggressive and ignorant. For a person who relies on the service she provides to pay her wages. I genuinely think she would be better off where customer service is not required Due to....my partner ordered a risotto which she found to be very very salty. She ate one spoonful, and asked the rest of our party to confirm it, to see if it was just her taste. We all agreed and returned the meal. Nobody asked if she would like another meal. Or apologised that it never matched her expectations, even if it was deemed to be standard with the kitchen who all tasted it. Why they alll had to taste it I don't know. Even a polite reference to the issue was sadly lacking from what they consider a top class establishment. We did not complain about the rest of our groups food. Which was fine, the other staff were polite, and friendly up till then. We would have been happy to order something new. And pay for it, if someone would have spoke to us. After this we were ignored completely. Not even serving us fir further drinks. This girl was lucky that she was not thrown into the sea when we asked for the bill. She threw the bill on the table, which she did with disgust, and contemp. Such was her aggressive attitude. To stand at a table, and raise your voice to paying guests, because they asked for a refund, is not acceptable in any food establishment. For a restaurant that is meant to be high end, your waitress is definitely at a lower level than that of a roadside...

Beautiful place. Perfect spot to have dinner at sunset, as all seatings let you enjoy it. Good menu, pricey - looking at other places around,but food tastes amazing. In sunset time and after got live music as well, which creates romantic atmosphere. But there was a really big BUT! I was attending wedding venue there. This place is not really suitable for children in strollers or people in wheelchair. And waiter service is to be honest awful! We were only 10 pers. + baby attending wedding dinner, but from starters/salads we waited almost 2hours to be served with meat. Also when the meat was served waiters didn't remove first dirty dishes but with a look waited when we (even bride) removed dishes to manage space on the table. When asked for water to drink, we waited almost an hour to finally get it on table. But when we looked around, waiters were almost running to serve other tables and not to mention that this restaurant is on top of 21.gs as they communicate thru walkie talkies... So in conclusion - beautiful place, good food, but if you planning some event with them, be careful, because this time, we all felt that this places service for this so much important life event put a shadow in memory. Mind you, if you want to take leftover, they will eye with awful faces... and no apologies for the service...

Mixed feelings at the sea

An excellent seafront restaurant, both accessible from the beach as well as the road (free parking available).

We loved the food, both starters and mains. Portion seizes are bigger than we are used to. We had homemade dolmades and grilled octopus filled with feta and herbs. Excellent taste and presentation.

Our mains showed up while we where still at the starters. Not sure, but it seemed a miscommunication. It was solved pretty fast and effortless.

We then agreed to call for our mains when we where ready, and so I’ve did. Fresh homemade moussaka and grilled tuna. Both delicious and good portions.

Then the atmosfere changed a bit. Some locals came and all attention suddenly was directed to them. It took quite a while before our desert menu came, but no one came to take our order. And then the same happened for our bill, and the same for the machine to take the card payment. It was a bit weird to witness.

But all in all: great food, lovely views to the sunset, but a little more attention to all guests would make the experience...