I've heard people rave on about this place, but my personal experience here was unpleasant. All started well with being given English menus, ordered a couple cappuccinos and some ice cream. The cappuccino came without chocolate powder on top which isn't the traditional way, so we politely requested some chocolate powder over them, for which the waitress dropped off a lil bottle chocolate powder. However after sprinkling it over and having a taste it turned out to be cinnamon powder instead which made the coffees unpleasant for us. Upon bringing up this issue of the cinnamon instead of chocolate powder to the waitress, and all 4 of us who tasted and smelt it at the table agreeing she still insisted on it being chocolate and took no further action to correct her mistake. As well as this the pistachio ice cream ordered was freezer burnt, with pieces of ice in the ice cream and it tasting off. I was very disappointed with this visit. Wouldn't recommend if you want to keep...
Read moreWe came here for the first time 5 years ago and were impressed with the quality of food, price and service. This year, we have come to be disappointed with all three. We understand prices increase over time and this is fair enough if you keep the same standard of service and quality of food. The bueno pancakes we ordered were half the size (compared to the photo of the black plate in 2018) with less toppings and were not fresh, the oreo biscuit on top was also stale. Considering this is not a tourist hot spot, I find it appalling that locals are charged 3 Euros and 50 cents for a freddo espresso. While the location is beautiful, the service speed was slow, however our servers were polite and friendly. Overall, it was a...
Read moreThe low rating is unfortunately due to the lack of vegan options, which meant I couldn't eat anything from the menu. However, the waiter was absolutely fantastic, making several attempts to speak with the kitchen to see if they could adapt a dish for me. She was genuinely apologetic that they couldn't offer me any suitable food. Aside from this issue, the place is wonderful—the view is stunning, the decor is incredibly cozy in the evening, and their drinks are fantastic. I highly recommend trying a few different cocktails; my favorite was the Crocodile Skin (if I recall the...
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