Pind Balluchi - Best non-veg Restaurant in Agra

Visited this restaurant today and had a very disappointing experience. We ordered non veg snacks - Murgh Jamaican Jerk and Murgh Malai Tikka - both had an unpleasant foul smell that indicated they were not fresh. When we brought this to the attention of the manager, he seemed completely disinterested and showed no concern for the customer satisfaction.

For the main course, we ordered Murgh Makhni gravy boneless. However, the staff refused to provide it boneless so we had no other option but to agree. The portions were surprisingly small and the gravy was negligible due to the shallow bowls they used also the high proportion of bones in the dish. The dish was filled with masala and there was no flavor of butter or any cream. All this was frustrating given the high prices they charged.

The customer service was extremely slow throughout our visit. Not once did the staff apologize for the delays.

Moreover, the cleanliness of the restaurant was questionable. The utensils were dirty, and the table mats were not properly cleaned, which raised concerns about overall hygiene.

Overall, this experience was far from satisfactory. The combination of poor food quality, inadequate portion sizes, high prices, slow service, and lack of cleanliness means I will not be returning to this restaurant again. I would not recommend it to others.