#NA — Restaurant in Assam

I had tried to pay via gpay, the dominoz QR code wasn't working. So The delivery guy gave his personal QR code. The payment got stuck, so I asked my friend to pay. He paid via the dominoes QR code, and payment was successful. But after a couple of hours, the payment which I had done to the delivery guy was successful. I called the delivery guy to tell him the money has reached his account. He called me and said at first that money didn't reach his account. After multiple confrontations, he said that the money reached his account but he can only return me half the amount. And half the amount he would return the next day. I called him the next day, and he said that he doesn't have any money in his account sohe asked me to call the next day. The next day again when I called him, he misbehaved wih me saying that for a couple of 200 rupees, why I am bothering him. PS: i Still have the call recordings. Such impolite and rude behavior. Very...

1. The menu that they provided was wrong. The staff allegedly told me the wrong amount Rs770 without providing the bill which was actually higher than actual bill. After asking the bill multiple times to one of the staff, she gave the bill which was for Rs707. That too higher because the bill didn't show the order that we actually ordered and it didn't even include cheese as we asked for. This was intentional, they must have been trying earn more by doing such things on customers bill. 2)Pizza was extremely bad, quantity of toppings were less also there was less pizza sauce.
2. They were shouting, chattering and slamming down something inside the kitchen, I don't understand what kind of pleasant ambience they were trying to give to the customers.

Suggestion: Do not visit...

I ordered a Veg Loaded Pizza, and honestly, it was quite disappointing. The pizza was so badly baked that the slices couldn’t even be picked up properly. That alone could have been overlooked, but what made the experience worse was the behavior of the staff.

The manager (I believe she was the manager) was extremely loud, shouting at the staff continuously. The entire team seemed to be arguing and talking loudly among themselves, creating a very noisy and uncomfortable environment. It felt like they completely forgot there were customers in the store.

Such unprofessional behavior really affects the dining experience. I hope the management takes this feedback seriously and ensures a more customer-friendly and professional atmosphere...