Never expected that i had to give such a low review. Me and my wife decided to have pizza. I parked my car downstairs and entered the shop. No one was there to attend me. I had to wait for 5 minutes for someone to show up just to BE IGNORED. One of the stuff didn't even show the minimum respect and ignored me completely. I felt very unwelcomed but still decided to talk once again to him. The staff guy asked me about my phone number and didn't bother to ask about my order; instead he told me to go outside, sit in the car and wait for my turn. I went outside and waited patiently for 20 minutes. When i went back inside, i noticed other staff that wasnt present before and guess what? Apparently MY ORDER WAS NEVER TAKEN! Instead that staff guy who "pretended to take my order" denied about the existence of my order. Seriously never...
Read moreit seems the quality and quantity of the pizzas has decreased over time. I used to order from the outlet near sohum and the 4 cheese pizza was always my no one choice. however i had ordered it once again through the app and turns out the Naliapool outlet picked it up. My 4cheese was smaller . it didn't have the cheese toppings i usually got and also the cheese amount was even less than your average margherita. horrible!! and they had the nerve to price it 349???? and don't even bother about the rest of the pizzas i ordered. horrible and even smaller .and the sauce quantity was as if they ran out of it and had to scrape the sauce container to get it out. very bad! No tissues nothing..why even bother operating and making so many outlets when you cannot afford buying ingredients leading your staff to be so stingy while...
Read moreUntrained staff, specifically the guy with tattoos. I wanted to order hot and firey cheesiken without rice but the individual keeps on arguing that the same doesn't exist and i need to order with rice he keeps on saying 'ভাত আছে ভাত' which seemed funny to me. He seemed very unprofessional and i hope he gets proper training and jubilant group should see into this as this kind of behaviour is unacceptable. However for info i ordered the same item at the RKB path outlet as takeaway and they happily delivered without any fuss. So people looking to visit the naliapool outlet should be prepared for such rude unprofessional behaviour...
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