Just Bake Hesaraghatta Main Road — Restaurant in Bengaluru

Cake was for a very special day , I am totally disappointed with the service •First thing, i wasn't happy with the cake apperance. It wasn't the same as i showed them I particularly mentioned about the pearl design to be specific (the design had red cake with 3 DIFFERENT SHAPES WHITE PEARL and they had put SAME SIZE PURPLE COLOUR PEARLS ) if they can't do same design they would have informed me so that I can change the design but they told they will do • second thing , when I visited store to collect , i wasn't happy after seeing cake , I told them it's not looking same the I got a funny response, they told me " because I didn't collect the previous day it has changed" ...REALLY....? Just for 24 hours the white colour turns to purple and 3 different shapes turned out to be same size.... What a MANIPULATION... They weren't responsible for their actions instead blamed me for coming on th next day... I had clearly told them either on Friday night or Saturday I wll be collecting... I collected cake on Saturday Evening... Incase if it's true that the colour is changed because I collected next day they should have put at the last moment as I told them either days I can collect •Third thing , i personally sent a message saying that the cake is not same and I'm disappointed, there was just seen zoon with no response , this is how you treat your customer with no response • Fourth thing, the FOOD COLOUR is soo horrible that it stays in hand after multiple wash, now think about our digestive system , after paying 1.4k / kg we throwed cake as it seems to be not healthy which is not at all worth and we don't deserve this bad experience • I am totally regretting the choice i made, buying cakes from JUST BAKE. I guess the local cake Shop/ bekary would have done much more better maybe not in terms of design at least food colouring • idk if it's the same case with other stores but after this incident I am not going to JUST BAKE in future Thank you for the worst experience which your customer...

Bad customer service and worst experience.....

I had ordered the red velvet cake of, at bagalagunte just bake on 29th April for the date of 2n May, and I clearly mentioned for the heart shaped cake for the sister's engagement, although when I went for the collecting the cake on 2nd May it was square shaped. This made me hurt, on ordering I clearly mentioned for the engagement and there with fault one, and I asked him to repayment the money, but he is not ready for the repayment, is the fault is my side.. ? I had paid the money at one shot and now why I need to loose my happiness taking other cake without any enjoyment of engagement. Okay I had reslected with the round one for butterscotch, and I asked him to draw atleast heart with the red colour for white cake, there is no support in that red colour, I even quareled for that with anger he had drawn two little hearts with badly, this is how they had made my sister's engagement cake.

It's just bake can't able to deliver the exact one ordered, why need to take the orders......??????

At last cake it was not baked on the day, it's was baked on the day before. Both bride and groom were stared at me for this odour one.... I had planned memorable time, it was an remarked one...

I have tried a Few cake shops around in Bangalore. Amma's, Sweet chariot etc. But I must admit Just bake serves the best tasting cakes amongst all of them. They also are made fresh and the variety available is brilliant.

The staff itself in the hesaraghatta branch are really friendly.. The service they provide is absolutely top class. They have gone above and beyond their call of duty to make every occasion special. If u r undecided as to what to order in the large assortment of cakes, ask them for their advice and u wont be disappointed. Kudos to the entire team there and a special shout out to Shivu for the great service...