I tried Chinese platter and masala dosa. Chinese platter offered a mix of crispy noodles, fried rice, and Manchurian, though the flavors could use more depth, especially in the spice levels. The special masala dosa stood out, with its perfectly crispy exterior and flavorful potato and dryfruits filling, complemented by fresh sambar and coconut chutney.
The restaurant has a warm and inviting ambience, with a clean and well-maintained seating area that adds to the dining experience.
The atmosphere made the visit enjoyable, but the service could use improvement. The staff, though friendly, seemed a bit slow during peak hours, and there was some delay in receiving the food. A more organized and prompt service would enhance the overall dining experience.
In conclusion, Shantilal offers a solid variety of dishes, with the masala dosa being a standout. The restaurant’s welcoming ambience is a plus, but improving the service would definitely take the experience to the next level. It’s still a great place for a...
Read morePathetic atmosphere..... There is no proper seating available. No ac working in the seating area of the restaurant. I visited here at 1:47 pm. It feels so hot inside with no proper ventilation, no one cares for the same in the staff. I had ordered lunch and it arrived at 2:55 pm. Again no one cares..... The staff said "sir, hum kya kre! hamari kaun sunta hai, hum gareeb admi hain", The food is okay, it tastes good but the service..... It suggests not to come again...... How a big brand does not provide ac support to customers in noon.....
Dinner...
About the buffet.. The buffet has a good range of starters and main courses. The taste is average and below average. The space is good for groups under 50 people. Here the ac is working excellent but the taste of food...
Read moreThe service at Shatilal Restaurant was absolutely pathetic. Most of the food items that were promised were missing. Soup ran out by the time we entered at 8:00 PM, and even after repeated requests, the staff failed to arrange more. Their absurd excuse was that soup is only served till 9:00 PM, which made no sense as we had just arrived. The rest of the dishes were cold, and items that were finished took a long time to be refilled at the counter.
There were only 2–3 staff members managing everything, including one person who was clearing plates and also handling buffet refills — which was extremely unhygienic. Overall, a very disappointing experience. Definitely not recommended for family gatherings; it will completely ruin...
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