Food services and atmosphere all are good, but still i have given 1 star, because they dont give handy menu having all items, maximum item displayed on menu or handy flyer are of high value or combo meal. Whereas Mcdonald entered Indian market to provide a burger and fries on a cheaper rates. Now days you cannot find Mc aloo tikki on there menu that come for around ₹ 50 The menu on the backdrop of the counter is not visible to people with having eye problem or the aged people, they have a strategy of creating psychological pressure on their customer standing in the queue of placing the order fast as their are more people standing behind them, and the item displayed on the backdrop of the counter are only of high value. So either customer will place that high value order or move out of line with shame and...
Read moreI’ve been a regular at McDonald’s, but my recent experience at the Ambuja City Center branch was extremely disappointing. I waited 20-25 minutes for a simple burger order on a Saturday afternoon. Despite it being a busy day, the delay was unreasonable for a fast-food restaurant.
It felt like the staff was overwhelmed, and there was no proper management in place to handle the crowd. There was a clear lack of communication, and no one provided updates or apologized for the delay.
McDonald’s is known for quick service, but this location has unfortunately dropped the ball. Management really needs to address these issues, especially during peak hours, to ensure better customer satisfaction. This experience was frustrating and not what I expect...
Read moreI ordered two McChicken burgers. One was fine but the other had stale/bad/inedible lettuce. I had to manually remove all of the leaves to basically consume the thing. And this is not the only time I've had to deal with this, again in the upcoming week I ordered two more McChicken burgers and again, as before, one was with the inedible lettuce! I seriously don't know if the other customers don't taste (and if they do, why don't they complain) the stale/inedible (seriously soggy and bad smelling/tasting) leaves because it is a serious cause for concern and health and this is particularly from this location. Please inspect...
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