Response to the reply of owner: Please do not mislead with lies on this trusted public platform... such issue happened second time consecutively.. you overcharged me more than the menu board(mind u it wsnt GST as it ws way higher %age), then told me it needed to be updated, i asked for printed menu, u said its not available, out of prints. Then you quoted spaghetti pasta that was a new dish(not in the menu) and agreed at 150 for trial.. and then without confirming charged everything ur own way, as there was no price menu to cross chk. Its called being cheap. And it tasted pathetic.. u promised heavenly taste and it ws so useless i left half of it on table. I hve had way better pasta in krisha nagar and also from nmbr of swiggy zomato deliveries on a lesser cost.. ppl pay 600 for pasta at big chill bcoz its worth it.. for urs, its wasnt worth that 150 even, no idea of proper dressings and flavours.. just accept ur manipulated moves and improvise. Playing defensive and misleading arguments will not help.. i hv been visiting rupa since my childhood for ice creams, had respect, but this kind of disparaging reply makes u lose all respect..wish the previous ppl who ran this wud hv continued, u just got an established business with no idea of efforts gone in.. or how to maintain the bullrun.
Signing off..
Original review: Did not like the attitude, they tell you the price of smthng @ 150, then they bill you @250.. not at all value for money, billed me 500+ for a useless pasta and fries..!!! they try to trick you all the time, in my previous visit they charged me for triple sundae and then gave me 2 scoops, saying that the prices are changed..!!! Pathetic way of overcharging.. you have to get up from your seat to check if a server pays you attention.. worst service, worst attitude and they compare their pdts to big chill..!!! big lol... if had only a pasta from big chill, it would have costed me around 600 and a much better time...
Read moreRupa Ice Cream and Cafe:
I recently visited Rupa Ice Cream and Cafe, and I must say, it was a delightful experience. Located in a bustling food street, the ambiance of the place was vibrant and inviting. The moment I stepped in, the sweet aroma of freshly made waffles and the sight of colorful ice cream tubs instantly caught my attention.
The staff at Rupa Ice Cream and Cafe were incredibly helpful and friendly. They patiently assisted me in choosing from their wide selection of flavors. I decided to try the classic vanilla and butterscotch flavors, along with another flavor of my choice.
The first spoonful of the vanilla ice cream was heavenly. It had a smooth and creamy texture, with a rich vanilla taste that was both comforting and indulgent. The butterscotch flavor was a delightful surprise. The combination of the creamy base and crunchy butterscotch bits was simply divine. Each bite was a perfect balance of sweetness and nutty flavors.
As for the third flavor, I opted for a recommendation from the staff, and I was not disappointed. The flavor was unique and left me wanting more. It was evident that the ice cream at Rupa was made with quality ingredients and great attention to detail.
The ice cream parlor had a charming seating area where I could enjoy my treats while taking in the lively atmosphere of the food street. The place was clean and well-maintained, adding to the overall positive experience.
In conclusion, my visit to Rupa Ice Cream and Cafe was a delightful experience. The delicious flavors of vanilla and butterscotch, along with the helpful staff and vibrant location, made it a memorable outing. I would highly recommend this place to any ice cream lover looking for a...
Read moreThis cafe has the worst service I have ever seen in any restaurant👎👎👎 Me and my family likes there chocolate brownie so we prefer to go to the cafe and eat it there , it's been 3-4 times that they specifically serve us in steel packaging boxes but serves everyone else in proper platters , as if we are not paying them like other customers. Yesterday we went there we waited for 45 minutes and when asked where is the food they tell us that we told them to pack it but we never did and when we said we did not want it packed we want to eat there in the cafe ,they did it again served in the steel packaging box also the food was cold and we were so disappointed because customers before us and the ones eating besides us also ordered brownies and they served them properly in a platter and gave only us in the...
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