Subway Infocity Super Mall — Restaurant in Gandhinagar

Worst experience i have had in my life… To the owners and management, i entered the store and first of allat about 9:35pm-9:45pm the guy who was serving me asked me what i want and asked me which bread i want… i told him parmesan oregano he opened the door of the oven tried to take out the bread but it was sticking with the baking paper because it was uncooked (a few years ago.. i worked as a shift runner in subway(parramatta store) in sydney, Australia) i know the fact that if the bread is sticking to the backing paper it is uncooked… i told the exact same thing to the person who was serving me… out of nowhere his attitude changed and he started talking to me in a very strange tone and said “ye to aisa hi hota hai” i told him to change the bread and then comes Mr. Sandeep check the cameras he came to me and started talking in a very rude manner he didnt tried to understand what i was saying. Talking to a customer with anger and initiating verbal argument thats the last thing i expected… please check the cameras…

I also know how to treat people who behave to me in a arrogant manner but i understand that work sometimes can be tough but it doesn’t mean that you treat your customers like that…

I have studied from Infocity Junior Science College in 2017… which is right upstairs i have been a customer from a very long time… but after this i wont be coming back and trust me i know many people who visit there regularly… guess what… they wont be coming anymore…. Its not the matter of 200-300 rupees… Conclusion: the bread was...

Subway at Infocity, Gandhinagar, offers a delightful dining experience for those seeking fresh and customizable meal options. The outlet is known for its prompt service and a wide variety of sandwiches, salads, and wraps, all made with fresh ingredients. The ambiance is welcoming, making it a great spot for a quick meal or a casual hangout.

Customers have praised the quality of food and service at this location. For instance, a reviewer noted, "I had an Aloo Patty Sandwich from Subway recently—it was really good. The aloo patty was juicy and flavourful, and the bread was fresh and soft. The staff were also friendly throughout. Highly recommended!"

Another patron shared their positive experience, stating, "I recently ordered a lunch delivery from Subway and I have to say, their Chicken Slices Sub was top-notch! The chicken was juicy and flavorful, and the bread was perfectly toasted. I loved the variety of fresh vegetables and sauces to choose from to customize my sub."

The outlet also offers convenient facilities such as seating and takeaway options, catering to different dining preferences. Whether you're in the mood for a Veggie Delite Sub, Sweet Onion Chicken Teriyaki, or a Tuna Sub, Subway Infocity has something for everyone.

Overall, Subway at Infocity, Gandhinagar, stands out for its fresh offerings, friendly service, and pleasant atmosphere, making it a recommended choice for both locals...

I am a sub aficionado, and I visit the place wherever and whenever possible, I had been visiting this particular outlet for around 3 years, but after the last overhaul in management it has completely lost its charm. I'd go as far to say that this place offers the worst customer service you could think of. I am saying this after multiple horrible experiences and cutting them enough slack each time. Despite living nearer to this place, I have stopped going to this outlet and have opted for another one in the same city.

I am sure I am not the only one who has had such experience, Infocity subway has started losing some among its most loyal customers, and if such egregious attitude persists I am confident that it will keep losing them at a steady pace.

To all those who are living in Gandhinagar, I guess you all know there's another Subway in sector 11, that happens to be miles ahead of this one in terms of customer service, co-operation and satisfaction.

The key aspect of running any business is the quality of service you provide to your customer and Infocity Subway, apparently has failed miserably at it.

I'd settle for 1 star, because unfortunately the option to rate it zero isn't available...