When you look into the Google reviews, no doubt you will notice many unhappy customer complaints with regards to the owner's arrogance attitude which he clearly potrays his replies to his comments towards the customers who chose to dine at the restaurant by paying him. We had one such terrible experience by the very insensitive and inhuman owner. When my 6 year old daughter mistakenly tripped and broke one plate while our family and friends were dining , the owner runs at our table and commands 'I will charge you for that ! 300 rs they are expensive!!' We were shocked by his attitude when my child is still standing amongst the broken pieces of plate and was panicked with tears , this guy dint even bother to ask the child if she's hurt or care a least about her but bothered about his 300rs. nor he gave a hand to the child who was hurt as a piece fell on her feet , or to take her out from the broken pieces around her he just bombarded his statement and left! We dint react to him at that moment as we were worried for the little girl who was panicked and tried to joke and make her laugh. Then during billing post seeing our bill of 10k as a favour he waves off the 300rs. Firstly , why would he create such a scene at the beginning and begging for 300 rs while the entire restaurant watched him and our table! we demanded to pay for 2 plates one for ours and one for any plate broken by any random kids in accident and for him to not create a scene and spoil the family's evening with his horrible reactions. But then he said you can pay but he will not give us the bill for the same, we demanded u can add as extras or misc and print it but he refused furthermore he said you guys are bad parents since none of you all scolded the child on breaking the plate , EXCUSE US!! so now he comments us personally for his plate worth 300bucks. This is an incident and his reaction will mark an impression on my kid and he wants me to scold her for a mistake...that's why I used the word inhuman and insensitive for him. He may give whatever excuses or justifications on this comment, however every parent will relate to this incident and think twice before visiting this restaurant. Never came across such a arrogant man who does not have respect for people who provide him with his bread and butter ,same goes to his wife who watched everything but dint bother handling the situation. Ungrateful and disgraceful owners! Post this incident, if you see his lowest reviews most of them are only due to the owner's arrogance attitude and he has spoilt many evenings for many such families and groups who come to make memories but leave with a...
Read moreI recently had the pleasure of dining at Pentagon Restaurant, and it was an outstanding experience. Here’s an overview of my visit:
Ambiance: The ambiance at Pentagon Restaurant is both elegant and inviting. The modern decor, combined with tasteful lighting and comfortable seating, creates a sophisticated yet cozy atmosphere. The spacious layout allows for a relaxed dining experience without feeling crowded.
Service: The service was exemplary from start to finish. The staff greeted us warmly upon arrival and guided us to our table promptly. Our server was attentive, knowledgeable, and provided excellent recommendations from the menu. The service was efficient without being rushed, allowing us to enjoy our meal at a leisurely pace.
Food: The food was the highlight of our visit. We started with the crab cakes, which were perfectly seasoned and served with a delightful remoulade sauce. For the main course, I chose the grilled salmon, which was cooked to perfection with a crispy exterior and tender, flaky interior. My dining companion had the ribeye steak, which was juicy and flavorful, accompanied by a rich mushroom sauce. Both dishes were beautifully presented and bursting with flavor.
Drinks: Pentagon Restaurant boasts an impressive drink menu. We opted for a bottle of Sauvignon Blanc, which complemented our meals wonderfully. The restaurant also offers a creative selection of cocktails, and the bartender was happy to customize a drink based on our preferences.
Dessert: We couldn’t resist trying the dessert, and we were not disappointed. The chocolate lava cake was divine, with a gooey center that paired perfectly with a scoop of vanilla ice cream. It was the perfect way to end a fantastic meal.
Overall: Pentagon Restaurant exceeded our expectations in every way. The combination of delicious food, impeccable service, and a delightful ambiance made for a memorable dining experience. Whether you’re looking for a place to celebrate a special occasion or simply enjoy a great meal, Pentagon Restaurant is a fantastic choice. We will definitely be returning...
Read moreI recently had the pleasure of celebrating my friend's birthday at Pentagon, and I must say, it was an amazing experience! From the moment we walked in, the staff were attentive and welcoming, making us feel right at home. The ambiance was cozy and clean, perfect for a family-friendly gathering.
The service was top-notch, with waiters promptly attending to our needs. The food was prepared quickly, and for the most part, it was delicious. However, I did find the cheese pasta to be overly buttery - it was like they added an entire slab of butter!
Fortunately, the drinks more than made up for it. I highly recommend the mojito! But what truly impressed me was the staff's willingness to go above and beyond. They kindly stored our birthday cakes and frozen ingredients in their refrigerator and even helped us cut and pack the cake with a special birthday song.
One minor quibble I had was with the music selection. While I appreciate a good mix of genres, Pentagon's playlist jumped abruptly from Mexican to Spanish to bachata and even Christmas songs! As someone with a musical ear, I found the constant changes a bit jarring.
My only major concern, however, was the pricing. While the quality of the food was generally good, I felt that the prices were a bit steep compared to the quantity and quality of the dishes. Perhaps with a bit of tweaking to their menu pricing, Pentagon could offer better value for money.
Overall, I'd still recommend Pentagon for any special occasion or casual gathering. Just maybe ask them to go easy on the butter in the pasta, consider creating a more cohesive playlist, and keep an eye on...
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