Caffix- The Tech Cafe — Restaurant in Gujarat

Terrible Laptop Repair Experience at Caffix - The Tech Cafe

I went to Caffix - The Tech Cafe for an SSD replacement on my MacBook. I want to clarify that this review is for the laptop repair service, not the dining.

Upon arrival, Mr. Suresh quoted me a flat rate of INR 25,000 without even inspecting the device or explaining what the issue might be, saying it would take about 10 days. After over a week without any update, I called, and he claimed the repair was suddenly complete within a day. When I picked it up, I was shocked to find that he had replaced my original 1TB SSD with a 512GB one—without informing me or getting my approval.

When questioned, he gave the excuse that since the MacBook was "dead," he couldn’t tell if it had a 1TB or 512GB SSD. This is absurd, as any technician could easily check the SSD capacity or confirm it with me before making changes. To add insult to injury, he offered to “upgrade” it back to 1TB for an extra INR 10,000, bringing the total cost to INR 35,000.

The worst part: when I took the laptop to another repair technician, I discovered the motherboard had been tampered with, several essential components were missing, and the SSD change wouldn’t fix the real issue. The total cost to fix this mess ran up to INR 55,000.

This has been an incredibly unprofessional and costly experience. I cannot recommend Caffix - The Tech Cafe for Apple repairs—they not only fail to deliver but also compromise the integrity of your device, leaving you with unreliable parts and extra expenses. Avoid them at all costs.

Updated Review as of 04 Nov, 2024: Shocking Service and Misleading Response by Caffix - The Tech Cafe

My initial review expressed my frustration over Caffix's unprofessional handling of a simple SSD replacement for my MacBook. Here’s my response to their recent reply, which only adds to my disappointment.

Caffix claimed I requested the “most affordable repair option” (INR 25,000) for a 512GB SSD, which is utterly false. If I had knowingly agreed to a 512GB SSD, why would I complain about getting one? My original MacBook had a 1TB SSD, which any qualified technician could have easily identified by inspecting the NANDs. Despite their statement, there was an obvious way to check the SSD capacity or at least verify it with me before making unauthorized changes.

They also mentioned there was “no mention of a 1TB SSD until after the repair.” This statement again reflects either negligence or a lack of professionalism. At no point was I informed that they would downgrade my SSD, nor was I given any option regarding the capacity. Their refusal to inspect the laptop properly beforehand is simply inexcusable.

Caffix’s response claims they didn’t charge me for the repair. This is misleading—no payment was made because I refused to pay for a service that was poorly handled and involved unauthorized modifications to my device.

In summary, Caffix’s reply doesn’t address the core issue: the lack of transparency, professionalism, and integrity in their repair service. Instead of taking accountability, they offered excuses and deflected blame. I would strongly advise others to avoid this place for any...

Caffix – The Tech Cafe in Ahmedabad offers a unique blend of culinary delights and technological innovation, making it a standout destination for both food enthusiasts and tech-savvy individuals. The moment you step in, you're greeted by a vibrant ambiance that seamlessly combines modern tech vibes with cozy comfort, creating an ideal setting for work meetings or casual hangouts.

One of the cafe's most innovative features is its on-site iPhone repair service, allowing patrons to have their devices fixed in under 30 minutes while they enjoy their meals. This convenience is further enhanced by the option to have your selfie printed on top of your coffee using edible ink—a delightful touch that adds a personal flair to your dining experience. The menu is diverse, catering to vegetarians, eggetarians, and non-vegetarians alike. Highlights include the "Black Bat Man" freak shake, a towering concoction topped with a generous brownie and whipped cream, and the "Caffix Special Veg" pizza, a double-layered delight loaded with fresh vegetables and substantial paneer chunks. For those seeking refreshing beverages, the "Strawberry Velvet" mocktail offers a visually stunning and invigorating two-layered drink.

Service at Caffix is commendable, with well-trained staff ready to assist and ensure a pleasant visit. The self-service model is efficient, featuring a buzzer system that notifies you when your order is ready for pickup.

Whether you're looking to indulge in delicious food, get your tech devices serviced, or simply enjoy a unique cafe experience, Caffix – The Tech Cafe is a must-visit spot...

I love their Pizza & Pasta ! & Specially SoS shake ! My Recommendation Their White cheese sauce Pasta & Pizza ! Caffix – The Tech Café is a perfect blend of rustic interior, modern – technology and mouthwatering delicacies under the same roof! A Unique concept of fixing hunger and fixing I phones is what Caffix – The Tech Café is all about. Our passion for food and experience in technology is what we offer at Caffix.

Fix Hunger We want what’s best for you, that’s why we opt for the finest and the freshest ingredients because anything less than that isn’t good enough. At Caffix you can fix all your cravings from breakfast to dinner OR you can simply Sip on Selfie, yes you read it correctly, an amazing shake with your picture on it AND If you feel an Instagram post is in order you can use the props available at the café to get the extra likes. A Techie ambience, free high speed Wi-Fi, document scanning, printing facilities, charging ports on almost all tables, and an amazing collection of novels are available at your service.

Fix Phone We guarantee that your iPhone will be repaired in less than 30 Minutes! The repairing is done with 100% transparency and you can be right next to us as we repair your iPhone, Mac-book, iPad or any Apple gadget. The cherry on top is, we provide great deals on Apple products and accessories like great buyback offers and exchange deals for your...