Domino's Pizza | Ellora Park, Vadodara — Restaurant in Gujarat

3rd class service, ordered a drive and pick option to pick order from the store first of all I waited 30 mins for them to come and later on they put on the delivered to my order without handing over the order to me.

Later on when I asked for the order at the counter then unapologetically they said the order is ready sir. When I asked why am I supposed to come here and take it myself there was no answer for that.

When I asked for a bag they asked for 10 rupees I said fine please show me the qr code.

She said only cash sir.

Idk if I'm ordering a 2k rupees order and I'm also okay paying the amount but it's not in my hand if I don't have cash.

Pathetic behaviour and brand experience. So sorry so bad.

-100 for the brand and its topline management who don't even know that how important is customer experience, 3rd class brand.

Idk what went wrong since my recent orders experience is so freakin bad. 3rd class, never going to order from...

I recently ordered a pizza from Domino's, but after some time, I received a call from their team saying they would not deliver to my address. I was shocked because I’ve ordered from this location multiple times before, and they’ve always delivered without any issues. Moreover, this is the nearest Domino's store to my address, just 2.6 km away.

When I explained this to them, they responded by saying that my location was “too far,” and they couldn’t deliver. This left me extremely frustrated and confused. If Domino’s is not willing to deliver within a 3 km radius, why is my address even listed as a serviceable location on their online ordering system?

This experience was very disappointing and felt unprofessional. I rely on Domino's for quick and reliable delivery, but such inconsistent service really makes me reconsider ordering...

As a seasoned restaurant consultant for over a decade, my recent visit to Domino’s Pizza left me with mixed sentiments. While I didn't walk away entirely disappointed, I couldn't help but feel a pang of nostalgia for the quality and flavor of their pizzas from years past.

However, what truly irked me was the lack of basic etiquette and hospitality. As me & my wife were enjoying our meal, the staff abruptly switched off the AC, claiming it was for servicing. To add insult to injury, the AC service personnel proceeded to clean the dusty units right beside our table, disrupting our dining experience.

The blatant disregard for customer comfort and the absence of fundamental manners and hospitality behavior were glaring. It's disheartening to witness such a decline in the overall at brands like...