When it comes to dine-in, this outlet truly shines. The ambience is pleasant, seating is comfortable, and most importantly, the pizzas arrive at your table fresh, hot, and loaded with flavor. You can actually enjoy the perfect texture – crispy edges with a soft, cheesy center – just as pizza should be. The staff is attentive, and the service is usually quick, making it a great place to relax with friends or family.
However, the home delivery experience doesn’t always match up to the dine-in standard. The most noticeable difference is in the temperature – a pizza that is sizzling at the restaurant often feels lukewarm upon delivery. There are also occasional lapses in following special instructions for delivery orders, which can be disappointing for those with specific preferences. Another concern is the uncertainty of whether the delivered pizza was freshly prepared right before dispatch or had been sitting for a while.
That being said, La Pino’z still delivers on taste, and if you want to experience their pizza at its very best, dining in at the Memnagar outlet is highly recommended. With some improvements to their delivery process, they could offer a consistently great experience both at the restaurant...
Read moreWe ordered for delivery. Order was for 2 x Cheesy 7 Pizza. It took 1 hour for the delivery. Pizza was sent out for delivery only after I called their number and best part is delivery person goes to some different location first and then from there it comes to my place.
Even when I called delivery guy, he tries to fool me around by saying that there is traffic.
Who gets stuck in traffic from Sonal Cross Road, Subhash Chowk to come behind near Sarjan Tower. There is a direct short cut from there in the end delivery guy comes after 20 minutes.
We got our pizzas in the end after 1 hour and when we started eating it, it was damn cold.
Kids were so hungry we had no other option but to roast them on our home pan to make it warm again but never going to order from this place again and not from La...
Read moreI had ordered a medium pizzas but received a thin crust instead. When we raised the issue, the staff blamed us, saying we were in a hurry. Yes, we had an urgency, but that doesn’t justify compromising the quality of the pizza. The crust was extremely thin, and the toppings were noticeably less than expected.
I would not recommend this branch for pizzas based on this experience.
The attitude and service of the person at the counter on 28th June were also disappointing. Rather than acknowledging the mistake, the response was dismissive and unprofessional.
Having a high volume of orders should never affect the quality of food or the customer service. I strongly suggest improving both the quality of the pizzas and the attitude of the staff to ensure a better experience...
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