Pizza Hut | M3M Broadway, Gurgaon — Restaurant in Gurugram District

Title: Utter Disappointment - Avoid at All Costs!

I recently dined at pizza hut, and my experience was nothing short of a disaster. From start to finish, this visit was plagued with issues that completely ruined what was supposed to be an enjoyable meal.

Service: The service was atrocious. Despite having a reservation, we were left waiting for over 1 hr minutes without so much as an apology. When we were finally seated, the waitstaff seemed utterly uninterested in serving us. Our waiter was inattentive, and seemed annoyed every time we asked a question or requested something. It took an eternity for our orders to be taken, and even longer for the food to arrive.

Food: The food was even worse. To start, the appetizers was garlic bread were cold and tasted as though they had been sitting out for hours and were having no cheese no toppings and no flavor. The. My fries was a tasteless, soggy mess, completely devoid of any flavor. To top it all off, the portions were miserably small for the outrageous prices they charge.

Cleanliness: The cleanliness of the restaurant was also highly questionable. The table was sticky, and the floor around us was littered with crumbs and debris from previous diners.

Overall: This was, hands down, one of the worst dining experiences I’ve ever had. The combination of horrendous service, terrible food, and a lack of cleanliness made for an unforgettable, but entirely regrettable, night out. I will not be returning to pizza hut and strongly advise others to steer clear of this place. Save your money and your sanity—find somewhere...

Very disappointing experience at this Pizza Hut outlet. The service is not kind at all and the reception boy is extremely rude. We have visited 3 times, and almost every time there has been an issue. • First 2 visits: We were told it would take almost 1 hour to get our pizza, and they indirectly asked us to leave instead of serving us properly. • 3rd visit: Their machine wasn’t even working, so we couldn’t place an order.

Overall, very unprofessional behavior and poor customer service. I would not recommend anyone to go...

The worst experience with this Pizza Hut. We ordered pizza and at the time of delivery they said the delivery cannot be done as rider isn’t available and since then we have been trying to call these unprofessionals the phone is going off . This is happening for the second time . What a waste of a time and money and secondly why no one does anything with these outlets? Should be closed ideally permanently as no one pays attention to the service . Never go to this outlet as the staffs are unprofessional...