VYB Bar & Lounge — Restaurant in Gwalior

This was the worst experience ever at a restaurant.

We went for a get-together of childhood friends, all of us Jains, gathered (just a day after the rakshabandhan). We ordered Veg Chilli Paneer, but to our shock, they served us something completely non-vegetarian (it tasted like Chicken or Fish Chilli Paneer). We trusted them and ate it, only to later realize the huge blunder.

For Jains and pure vegetarians, this is not just a mistake, it is a matter of faith and emotions. The staff initially refused to accept their mistake, even when we showed them photographs of the dish. After arguing for almost 2 hours, they finally admitted it.

This kind of carelessness, dishonesty, and insensitivity is completely unacceptable. The incident not only spoiled our get-together but also left us with an extremely bad memory of what should have been a festive and happy day.

⚠️ Vegetarians, Jains, or anyone with food restrictions – please be very careful before trusting this place.

🚫 DO NOT VISIT THIS PLACE IF YOU...

Recently, I visited this place again as I am a frequent visitor. However, I was deeply disappointed with their billing practices. When the waiter brought the bill, I specifically asked for a GST invoice. Initially, the cashier told me they would provide it later, which seemed odd. He mentioned that I could pay the bill as is and get the GST invoice at a later time, but no specific timeline was shared for this.

When I raised the issue with the manager, his response was extremely rude, and he outright refused to provide a GST based bill. This experience has completely ruined my perception of the place, despite how much I liked it before.

For businesses that are filing GST, providing a GST-bill should never be a point of argument, especially when the billed amount isn’t small. Such behavior is not only unprofessional but...

Rude staff and management! We had a 1:5 year old kid with us and requested for a sofa table which was promptly denied saying its only for 10-12 person. Anyways we ordered 3 starters and 1 breezer. Staff brought 2 breezers and when we told that we had requested to take 1 back, waiter wasn’t in a mood to take it back saying it will have issues if I take back, it’s tough to cancel. After firmly rejecting his non sense please he took it back. Next came the starter fiasco, they promptly got the first starter and for a while nothing was served to us. When we enquired our order, waiter simply told us that u only told 1 starter and I couldn’t hear. It seems that they are just interested in serving tables with large order and not interested for serving table with 2-5 individual. Kindly avoid if you don’t want to ruin...