Burger King — Restaurant in Haryana

🍔 Burger King – BMG Mall, Rewari

📍 Location: Ground Floor, BMG Mall, Rewari, Haryana

Burger King is a globally loved brand, and its outlet at BMG Mall, Rewari, has the potential to be a popular hangout for fast food lovers in the city. However, as of now, the experience is not up to the expected standard—mainly due to poor staff performance and service quality.

⚠️ Key Issues Noticed:

❌ Untrained or Unmotivated Staff The staff seems disinterested and unprofessional in handling orders, customer queries, and cleanliness. There's a clear need for proper training and supervision.

❌ Slow Service Despite minimal rush, the waiting time is unusually long, even for basic menu items like burgers or fries.

❌ Order Errors Wrong items being served or delivered is becoming a regular complaint among visitors.

❌ Cleanliness & Hygiene Concerns The seating area and counters are not maintained well, which reflects poorly on the brand image.

✅ What’s Still Good:

The taste of food remains true to Burger King’s global standard – flame-grilled burgers are still great when served fresh.

Good location inside BMG Mall makes it accessible and convenient for shoppers and movie-goers.

✍️ Final Thoughts:

Burger King Rewari has strong potential, but currently falls short in customer experience and service quality. A proper staff training program, better hygiene practices, and tighter management can bring this outlet up to the level people expect from a global franchise.

Local customers deserve better – and it’s time for the...

It has always been a bad experience to give orders at the counter of Burger King Rewari since this outlet has opened, It seems Burger King has appointed illiterate and non technical staff who are not able to understand their menu options and quickly place the order on the computer screen. Today when we gave our order for a meal at the counter, we clearly mentioned Burger with extra cheese and take away order, but staff (who seems to be drunk) denied that we didn't ask them for take away. The staff misbehaved and talked very rudely with us. It was very shocking for us to see how a well known brand could be so careless before recruiting their staff. It will damage the image of Burger King and they must take strict action against their staff members and teach them to be polite and friendly with...

Visited burger king this week & ordered combo from BK App (dine in) & get the free veg crispy. Staff is serving snacks to all customers on their table who have ordered snacks over the counter but on my turn they call my order no. for picking the order. Somewhat, I feel that staff is doing discrimination between app customers & over the counter customer.

In my point of view if they are serving all customers on table then they should also treat equally with the customers who have ordered through BK app.

Kindly, train the staff to not discriminate between the...