Absolutely terrible experience. They are cheating customers by sending a container that is nowhere close to 500ml, and then have the audacity to argue and lie when confronted. I called immediately after receiving the order, but the restaurant staff was extremely rude and arrogant. Even after showing proof, they refused to accept their mistake and kept giving lame excuses. This is a clear case of misleading customers and spoiling the reputation of Moti Mahal. If you cannot maintain basic honesty and respect towards customers, you have no right to carry such a reputed name. Shameful and highly unprofessional. Never...
Read moreA cloud kitchen concept from Moti Mahal in Charmwood Village, Faridabad with limited sitting for 8 people.
The place is very simple and is opened in a residential property so it looks just like a house.
There was one staff member to take the order who was polite. Gaurav was the name of the server and he is too good.
We stopped over to check it out and ordered a deluxe veg thali. It had paneer makhani, mixed vegetable, dal makhani, pulao, curd and butter roti. Food was awesome. Will definitely order from...
Read moreSo clearly this place is not in line with the brand value. Premises is full of mosquitoes and flies. Food is not up to the mark. I have had food from motimahal quiet a few times but that was ordered online and ordered from sarita vihar outlet. My today’s is quiet sad as i visited to have food in the outlet. My high expectations didn’t met and shattered on my face. Since then my stomach is aching. Even though I ate very less . So please don’t go and eat . Better order online that too not...
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