Brown Bear Bakers - Alwal — Restaurant in Hyderabad

With lots of exceptions as brown bear is a good brand and has opened their store in alwal which happens closer to my place I happened to visit this store today i.e 6 Feb 2024 evening on entering the store the first appearance table was dirty not cleaned dirty odour and the guy at counter least bothered as customer entered he was in his own world speaking loud on phone his assistant who looked like cleaning boy has come and served us a pastry which we asked for and the pastry tasted stale on asking the person at counter he is least bothered to what I was saying then I had to raise my voice then he disconnected the call and he was talking very harsh with me then he gave me a small piece from other pastry to taste that was ok then I asked him why stale one was served he simply say's next time we'll serve you the good one... Then I asked how about the pastry which he gave me taste he says we'll patch it and give to other customer... That sounded sooo disgusting..... I request owner management of brown bear to look into this matter seriously other wise brand brown bear will lose its brand image. Counter person...

I am a regular visitor to this bakery. I always take the products and use it without checking the best use date. But previously when I took the red velvet cake he had given the product which has best use of previous day. Today when I went again I.e 3rd Feb to take the cake and checked the best use it was 31st January. Which means he is selling the products which are after best use dates. Please check the best use dates before purchasing any product or else you will end up buying...

The new brown bear bakery in Alwal is a charming little bakery with delicious pastries, snacks & celebration cakes. The staff are kind and welcoming. There is a nice little outdoor area where you can enjoy snacks,small treats. Nice to have in the...