Domino's Pizza | Tarnaka, Secunderabad — Restaurant in Hyderabad

I will file a petition in national consumer helpline for this and post this all over twitter for such unfair and disgusting practises.I had placed an order on 28th sep 2024 at 0100 hrs for a pizza (order no 211).Pizza was suppose to arrive in 45 mintutes guarantedd but the delivery guy named "Rohit Yadav"took longer than 1 hour, when called on the phone he kept disconnectingthe call.Later I placed an order for the same pizza and the manager "Sudhakar" calls me to ask why i'm placing a new order to whcih I explained the while whole scenario and he agreed to send the pizza asap this time for new order. Now i did mention on the to not send the old pizza in a new box but that is unfair trade practise. This time when the pizza arrives after 20 minutes for the new order, it is stone cold and I ask the delivery guy " Sai Kumar" why it is cold, he said I got it from inside. I made the payment and opened the box and to my shock I see it is a cold pizza and split on the sides which implies it is the exact same pizza which was made 2 hours packed in a new box with new invoice stuck to it.I called the manager now and asked him why he sent a cold pizza within 20 minutes of the call, instead of being apologetic he starts being "extremely rude" and argues with me. Told me to do whatever I could, I've had pizza many times since my childhood and this for sure is a pathetic for sure . I wil not leave this for sure, even the payment was not made from the app qr which is autofilled it was made for a personal account in gpay which is also a tell that it...

This place never changed since last 4 years, I usually avoid going to this outlet due to my continuous bad experience l, however after many years took a chance but no surprise the outlet service, interior atmosphere all remains the same poor and pathetic condition. The AC was not on, there were no tissue papers at the hand wash, now regarding the service only one POS was running, when as y the lady over the counter replied very rudely that no staff is free, the order taking process was taking ages as she was not trained properly on the POS use, I had to repeat my order more than 4 times, after placing the order bill was not handed over to me nor the token number was informed, when asked y again a rude response that bill will be given with the order as if given first they will not have a track of orders , I was not expecting this kind of poor service and response from Domino's, now regarding the pizza, I ordered capsicum and masala paneer, the capsicum was completely raw and panner was not fresh, the oil was oozing out of the crust and chees was only sprinkled on it as formality. As the bad and pathetic service continues with this outlet, I will strongly recommend not to go here, the staff is very rude and...

(Before you read this review , I’d like to say that I don’t hate dominos, all the things said below are about this specific outlet) This outlet is a complete mess! I’ve been living in Hyderabad since 18 years and have never had any complaints with any other domino’s except for this one. Whenever I ordered a pizza from this outlet in the past 3 years, it always came late and cold. Whenever I’d try to call the store, there wasn’t any number ! Like seriously the one on Google doesn’t connect you to the store and the one on the app connects you to the helpline ! Pathetic man. And to top it all off,they have now stopped delivering in my area (mind you it’s just over a 3kms away). I really wish there’s a new dominos here and the superiors come out to check this outlet specifically. Absolutely trash, no sufficient workers and staffs (major reason why they don’t deliver over 3kms and why the pizza always came late and cold) and hectic of work load. Please dominos India I’d request you to thoroughly inspect this outlet and increase the work power...