Terrible Experience at Ocean Grill – Avoid at All Costs!
I had the worst dining experience at Ocean Grill and would never recommend this place to anyone. From the moment we arrived, the service was absolutely horrible.
Some of the staff were outright rude and unprofessional. We ordered a starter that we didn’t liked the taste as it was very dry, so we politely asked them to amed this or change it they simply denied then we asked them to take it back, even assuring them that we would pay for it. However, they refused to remove it from our table and completely ignored our request.
When we raised our concern with the owner, his behavior was shockingly rude and unprofessional. Instead of addressing the issue, he dismissed us in the most arrogant manner. To make things worse, we overheard the head staff telling other waiters not to serve our table, which was beyond disrespectful.
The food was terrible, lacking both taste and quality. The service was one of the worst I’ve ever experienced—slow, inattentive, and filled with attitude. Some of the staff members clearly have no idea how to behave with customers.
Overall, this place is a disaster—horrible food, pathetic service, and the rudest owner I’ve ever encountered. Save yourself the disappointment and go...
Read moreThe worst place one can visit in Indore is Ocean grill. While the entire world says “customer is king” they believe that “customers are beggars”. We went with our entire family for dinner and we were informed that our order will take half an hour to be served. We told them to serve the soup starters and main course all together. After waiting for one hour we were informed sorry we can not serve you starters and if you want we will serve you the main course but it will take another 15 minutes. They denied us of serving any single starter or soup and even when we called the waiter they barely heard us and just walked aay. Whenever we called the waiter they just said “yes yes” and without listening to us they literally walked off. This was the worst treatment we have ever received. It was 11:30 in the night and our entire family stepped out hungry from the restaurant because of this pathetic behaviour!! Highly disappointed in visiting this place and would never recommend anyone to...
Read moreThe price they take fir the food it's really high as far as safety and basic amenities needed for the customers safety. We stuck there in the heavy rain there and this bloody hotel dnt even hv umbrellas for any of there staff to bring food or car from the parking. We asked them for our car as it was 10:30 in the night and HELP they didn't even responded well even after seeing that we have a 2 year kid with us. They dnt care about the customers at all they just care about money. Don't visit this place if u care about ur life it was rain I'm talking think in case of fire wat facilities this hotel will have???? No basic facilities at all dnt visit with kids for...
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