I have ordered from this outlet three times but sadly each experience has been disappointing. It seems either the staff is not adequately trained or there's a careless attitude towards customers. The stuffed garlic bread, in particular, has consistently been undercooked..with the cheese and stuffing unevenly concentrated on one side rather than being properly filled and baked.
Initially, we overlooked it.. thinking it might be a one time mistake or a new staff member’s error. However, when it happened again for the third time...we decided to raise a complaint with Domino’s. But to our surprise...instead of acknowledging the issue, someone from this very branch called us and began arguing rather than listening respectfully or accepting the mistake.
It is shocking and upsetting to encounter such unprofessional behavior. I have never had such an experience with any other Domino’s outlet across the country. This kind of customer service is simply unacceptable. I sincerely hope they learn from their mistake and take the...
Read moreI wanted to give them a zero star rating with this review. In these COVID times where everyone is concerned about hygiene and cleanliness so much, today I had a terrible experience with them. In my 8 years of involvement in Dominos, this was quite a novel one. First sending me a wrong order, it happens, but with the replacement order, the delivery guy behaved so odd that left me shocked and disgusted. He opened the parcel then and there and showed me that look your order is fine this time, irony is he didn't even use disposable gloves. I was literally speechless. After talking to manager of the store, I realised that he is not justifying his post either. He told me that this is the way we verify the order to the customers. I was like, is he really the manager of Domino's or some backyard sandwich cart. Sorry Domino's...
Read moreI had a terrible experience at this Domino's outlet. First, the food was served cold, which was extremely disappointing, especially since I ordered at the outlet itself, which is just 400 meters away from my place. The overall environment was very unhygienic. The staff was preparing food without wearing gloves, which is unacceptable. The tables were dirty, and the chairs were scattered all over, not arranged properly. It felt like cleanliness and basic hygiene were not a priority at all. If there were an option to give zero stars, I would have chosen that. Unfortunately, I had to settle for a one-star rating. I would not recommend this outlet to anyone until they improve their standards. I had pictures of this outlet but I am not getting any option for...
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