Subway Jagatpura — Restaurant in Jaipur Municipal Corporation

Worst Experience Ever – Horrific & Unhygienic!

We had the most terrible experience at this outlet. They served us stale bread (we have videos as proof). Despite asking for onion, they did not server us onion and said later it's not in stock. Well it was there iside. The bread was so bad that it was difficult to even cut, and when cut, it looked strange and unfit to eat. Unfortunately my kid had it...later when we sat to eat we discovered that it was stale....

The staff kept saying “yeh nahi hoga, woh nahi hoga”, and when we finally insisted, the manager shouted “are bana de na” – shocking behavior for a food outlet! We wasted 45 precious minutes here with my 11-month-old baby and 9-year-old son, who suffered due to their negligence.

The potato wedges were burnt and rock hard, completely inedible. The place itself was dirty, unhygienic, and poorly maintained. Staff was careless, rude, and not even afraid that we were recording videos or might write a review.

My kids were hungry and crying, yet they kept serving stale, burnt food without any sense of responsibility. Finally, we left the place tired, disappointed, and still hungry.

⚠️ Pathetic food, pathetic staff, pathetic service. This outlet should not even be open if they cannot respect their customers’...

The salad i ordered looks like an incomplete meal , not upto subway standard, removing onion doesn't mean i wont get a full meal , it should mean i get other ingredients more , when asking the staff member i was talked backed to rudely and was told that if i chose to remove any ingredient it is my fault and that 4 peices is what we are told to give our customers , this is not what i ordered and definitely not worth 300 rupees as a salad , i cannot express my anger in words, really disappointed on the service and have wasted 600 rupees in total , the subway image i have attached below is more proof as to what they have served me inside of the bread , 3 tomato peices with 3 cucumber with letuce , this is again not supposed to happen , i had included capsicum as well in the order , forget what they havent put, its more about what they have put, please dont order or eat in this restaurant this has been a warning to others as well as a very bad experience to myself i hope i can save people from...

I have ordered from this outlet quite a number of times now and it’s always disappointing. These people do not follow order instructions and add toppings properly and cheese is always missing. When I ordered recently through my mother’s account on Zomato I discovered that the number provided there is not in service. I called the delivery guy and talked to a staff at the outlet and asked him to ensure that cheese was added. The guy lied outrightly and said he has added it but it was not there. Total waste of money and not recommended. For those who are aggrieved would suggest complaining to Subway...