I visited bbq nation kalyan branch few days back. It's important to provide review for 2 reasons A. They keep asking for you B. If you are paying more than 1k for single person you should expect similar experience, this review will help you to understand & take right decision
Staf behaviour - it's good. Probably if their is no rush you will get good experience. Staf was attentive specially guy who kept service us starters from beginning but forgot to tell his name. The girl name with abhilasha was very attentive and asked requirements politely. Other staf with name Ganga don't care much about service but keep asking for reviews. She was persistent to mention her name in review. Not good ! Chef personally came and ask for feedback & persuade me to have another well roasted chicken grill. Good !
Ambience - average ! Their USP is grill not ambience so accepted. But in lunch time AC was not there, atleast in start.
Food - the most important and mattermost. If you have visited Bombay side restaurants you will understand gap between taste & quality.
Beginning starter was above average - Great, initially bit uncooked but might be to adjust grill overcooking. In grills you will have chicken tikka,prawns,fish(BASA), some paneer stuff,veggies, mushroom etc.
Prawns,fish, chicken tikka were enjoyable. Little extra kick of paper it will stick in your nose for while. Thumbs Up.
Main Course - I believe they might Boils chicken before making gravy which create repulsive smell in gravy. Mutton pot was almost empty no one cared to fill it up by themselves. Dum biryani will not have smokey flavour but it's quite good in quality. But boiled chicken smells ...not good. Overall main course will be average in terms of quality.
Dessert - good but not great you will taste some ice in icecream.
Sweets & salads- Good. But have scope of improvements. Ex cake base were hard
You can consider visiting once-twics. It's good experience but compare to the price you pay, if you have big tummy then only you will feel...
Read moreI recently had the pleasure of dining at Barbeque Nation Metra mall Kalyan and had an exceptional experience with their manager Santosh and staff Kabir. His dedication, professionalism, and genuine hospitality made my visit memorable.
From the moment I entered the restaurant they both greeted me with a warm smile and made sure I felt welcomed. Kabir promptly escorted me to my table and ensured that I had everything I needed to start my dining experience. Throughout the evening, he exhibited a remarkable level of attentiveness, regularly checking on me to ensure my satisfaction and taking the time to engage in friendly conversations.
One aspect that stood out about Santosh was his extensive knowledge about the menu and the various dishes offered. He patiently explained the concept of the restaurant and guided me through the different barbeque options available. He even recommended some of his personal favorites, which turned out to be excellent choices. His expertise and enthusiasm added an extra dimension to my dining experience, and I appreciated his efforts to make sure I had a memorable meal.
Santosh's and Kabir's professionalism was evident in the way they managed the busy restaurant efficiently. Despite the crowd, both remained composed and organized, attending to all the guests with equal care. They ensured that the food was served promptly and that the barbeque grills were well-maintained throughout the evening. His dedication to his work and attention to detail were truly commendable.
Moreover, Santosh's and Kabir's friendly and cheerful demeanor created a welcoming atmosphere at Barbeque Nation. He was genuinely interested in making sure every guest had an enjoyable time. Their enthusiasm was infectious, and it made the dining experience more enjoyable.
Overall, my experience with Santosh, the staff member at Barbeque Nation, was fantastic. I highly recommend seeking him out during your visit to Barbeque Nation for an elevated...
Read moreDescribing this restaurant is a bit different from a standalone restaurant, as Barbeque Nation is a franchise-based chain, so their service and food quality standards are consistent across all locations. However, their service and food standards are exceptionally good.
When you book a table, whether vegetarian or non-vegetarian, your table will be filled with various starter items as soon as you are seated. A barbeque grill will be placed on your table, and a variety of grilled starters will begin arriving. You will keep receiving starters until you request them to stop, and you can specify which starters you want more of. You have three hours to enjoy your meal, allowing you to eat continuously or take breaks as you prefer. Beverages, whether alcoholic or non-alcoholic, are not included in the meal package but can be ordered à la carte, with deals available on some items.
After finishing the starters, you can ask the staff to remove the grill and move on to the main menu. The buffet offers a variety of food items, salads, and desserts, though there is only one soup option.
A few highlights include:
The staff is very polite and welcoming, regularly checking to ensure you are satisfied with the service and food quality. The chef may even visit your table to ensure everything is perfect. If you dislike any dish, they will prepare it specifically according to your taste.
If it's your birthday or anniversary, let the staff know, and you will receive a special cake for celebration. While there is already a wide variety of desserts, this gesture adds a special touch.
One drawback is that larger groups consuming alcoholic beverages can become quite loud, which may disturb the ambiance, and there is little that can be done about it.
Overall, this place offers good value for money if you enjoy good food and have a hearty...
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