Chicking — Restaurant in Kerala

I recently visited the Chicking branch in Chavakkad, and it was quite a disappointing experience. Despite the restaurant having many staff present, none of them seemed to care about the customers. We waited for 15 minutes just for someone to take our order, and during that time, all the staff appeared to be busy chatting near the counter, completely ignoring the guests.

Once our order was finally taken, it took an additional 40 minutes for the food to arrive. Unfortunately, after such a long wait, the food was served cold, which only added to our frustration. While the taste of the food was decent, the overall experience was ruined by the poor service.

The staff seemed indifferent and even arrogant, which made the whole visit unpleasant. With such a long wait time and lack of basic customer service, I wouldn't recommend this branch unless they seriously improve...

🌟 1/5 - Chick King: A Masterclass in Disappointment & Dishonesty! 🌟 Run far, far away from this place! The staff here thrives on sneaky hidden fees and couldn’t care less about basic honesty. I was blatantly overcharged, handed back incorrect change like it was my fault, and forced to eat food so revoltingly cold it might as well have been defrosted leftovers. The burgers? A soggy, flavorless insult to anyone with taste buds. The staff’s arrogance and refusal to address issues scream, “We’ve already got your money—now scram!” No respect, no quality, and absolutely no reason to ever step foot here. Protect your wallet and dignity—this is exploitation disguised as fast food....

I encountered significant challenges due to a shortage of staff, resulting in a wait exceeding 40 minutes for a takeaway order. The individual attending to the orders notified me of the extended wait after approximately 15 minutes. Regrettably, the level of customer service was subpar. The quality of the food was satisfactory; however, the absence of complimentary dips for larger orders was notable, contributing to an inflated cost. I recommend the recruitment of additional staff to enhance service efficiency. The provision of complimentary dips for larger orders may also enhance customer satisfaction. I anticipate an improved experience during...