I had high hopes for this bakery since I ordered from them once before and thought my first experience might have been a fluke. Unfortunately, my second order was even worse.
I ordered a "Vancho" cake for the second time, and despite mentioning multiple times (both in person and in my order) that I wanted the white chocolate covering, I received a cake with just white frosting on the outer layer instead. This was not at all what I had expected or what was promised.
When I reported the issue, the response from the owner was nothing more than diplomatic escapism—no accountability, no effort to rectify the situation. It's extremely disappointing to feel unheard, especially when you’ve clearly communicated your preferences.
After this experience, I won't be ordering from them again. I recommend looking elsewhere if you're looking for reliable service...
Read moreI recently purchased Marlee's Signature Plum Cake from shop, expecting a premium product given its price (nearly ₹1000). Unfortunately, the experience was disappointing.
Upon returning from India the next day, I discovered that the cake was already expired.(have no option to return)The taste was also underwhelming - not rich or premium as expected from a plum cake. In fact, I felt it was just an average or below-average cake, not worth the hefty price tag.
For the same amount, I could have bought two good-quality plum cakes from other shops. The hype and pricing of Marlee's Signature Plum Cake seem unjustified.
Advice to Customers Be cautious when purchasing this product, especially at such a high price point. Check the expiration date before buying, and consider exploring alternative options that offer better value for...
Read moreTasty cakes.I agree but for custom made designer cakes, its not the place. They have very few designs and at last we have to forget about our likes and compromise with what they give us, that too less value for money. Behaviour of staff and all are good. But thats not all we want. We want cake exactly as we tell u. My suggestion