Mezban Restaurant — Restaurant in Kerala

I've never rated a restaurant 1 star before, but I got no choice here.

1. The khubuz was very dry and thick. It's like it was made 2 days ago.
2. The special falooda was a disaster! It costed ₹80 for such a small quantity. It was not properly chilled either, especially the fruits. The nuts were not roasted too.
3. The ambiance sucks except for the fancy artworks on the walls. There's no proper Fan/AC. It was very hot in there. Also, we were seated in a semi broken table which was fixed using brown coloured cello tapes! 😂
4. Horrible service! I didn't get an item which I ordered and when I asked about it to the waiter while settling the bill, he casually said he forgot! No apologies either!
5. No proper parking facility. You gotta park your vehicles on roadside.

This place...

Had ordered food through online apps several times because of their low price for food. First time had to dine there with family. The experience encountered was realy terrible.

The tables glasses were broken and the broken glasses were glued together using duct tapes. Really?? There were no ACs and the kitchen area has a direct door to where we sit, which increased the temperature to an unbearable limit.

Coming to the food, most of the items in their menu was unavailable. Taste was average. The way they presented the food took be aback.

The bowl in which they served the soup, I wont even use as a waste bowl in my home. It was old, greecy, damaged one with stain in it.

In a nutshell, that was my first and the last...

Had an extremely bad experience ordering food from here. I went in there to order a Shawai. But after giving the order I saw the pathetic and unhygienic condition of the kitchen area and delivery section and wanted to cancel my order, but the owner who was acting as server too refused saying its already placed. I went ahead since i didnt want to create an issue. The owner himself is so untidy and handles food with his raw hands and plus you have to bear his attitude. The Sahwai in itself was very much overcooked so as to mask any bad smell with the burnt smell. I ended wasting it as I was more concerned about my health. NEVER PLEASE ORDER FROM HERE. BEFORE ORDERING PLEASE TAKE A GOOD LOOK AT THE THE INTERIORS...